You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Olivia MacherelOM

Olivia Macherel

Virtual Assistant

€360/day
Fribourg, CH
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Olivia

Are you an entrepreneur and your schedule is overflowing? Emails are piling up, administrative tasks are eating up your days, and you no longer have time to focus on your core business?

My name is Olivia, an independent assistant based in French-speaking Switzerland. I support you, not to take the reins, but to relieve you of time-consuming tasks and give you back space. ☀️

I mainly support solopreneurs, therapists, artisans, and travel professionals who need reliable, discreet, and organized support.

What I take care of for you:

  • Administration & organization
  • Booking & customer service management
  • Client follow-up
  • Calendar & email management
  • Custom Notion workspace
  • Social media & visuals
  • Showcase website creation
I work 100% remotely, with a caring, rigorous, and attentive approach.

Every collaboration begins with a free consultation to understand your needs and see if we are a good fit to work together.

Want to take a breather? 💌
Write to me, I'd be delighted to chat with you!
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Assistante virtuelle
    Freelance Projects
    August 2025 - Today (10 months)
    Online Presence Creation — Grooming Salon
    • Creation of the showcase website
    • Design of flyers, business cards, and gift vouchers

    Communication Support — Reflexologist
    • Creation of a communication flyer for a workshop

    Organization & Tools — Holistic Therapist
    • Creation of a Notion workspace for activity management
    • Implementation of Calendly for online appointment booking

    Complete Organization — Neurodivergence Coach
    • Creation of a complete Notion workspace
    • Design of an Excel tracking matrix and invoice templates
    • Creation of various client follow-up documents for sessions
    Administrative Management Google Workspace Notion Social Media Customer Service
  • Transports publics fribourgeois (TPF)
    Customer Advisor
    January 2019 - Today (7 years and 5 months)
    Fribourg, Switzerland
    • Daily customer advice and guidance, management of requests and complaints
    • Sales and advice on transport tickets, passes, and fare offers
    • Travel organization (Railtour partnership)
    • Invoicing
    • Administrative management related to customer service and file follow-up
    Customer Relationship Management Travel Organization Sales Customer Service

Recommendations

Be the first to recommend Olivia

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Virtual Assistant
    Virtu'Elles Assist
    2025
  • Federal VET Diploma, Commercial Employee
    Professional School of Commerce Fribourg
    2018
    Certificat fédéral de capacité, Employée de commerce CFC

Skill set

Categories