Freelancer profile translated to English.
Back to original languageAbout Olivia
💫 With over 10 years of QA experience in Banking & Insurance, I support IT projects as a **Senior Functional Tester**, specializing in functional acceptance, manual testing, UAT, test plans, and test strategy.
CertifiedISTQB®and **IREB®**, I work in environments where software quality and business reliability are essential.
I have contributed to numerous development or regulatory projects for Société Générale, HSBC, AXA, BNP Paribas, and Crédit Agricole Assurances.
There, I conductedfunctional tests**, UAT, end-to-end, and **non-regression testson front and back-office applications, API web services, digital journeys, and sensitive business flows. I place great importance on understanding requirements,communicationwith business analysis, business, and developer teams, as well as structured management of software qualification.
📍 My contributions in assignments
- Specification analysis
- Definition of theacceptance strategy
- Design oftest casesand execution of campaigns
- Integration and non-regression tests
- Defect reporting and tracking
- Clear reporting, quality indicators, and acceptance reports
I work inV-Cycleas well asAgile(Scrum/Kanban) with expertise in tools: HP ALM, Squash TM, Xray, Mantis, Jira, Confluence, Postman, SOAP UI.
📍Banking & Insurance Business Expertise
Life Insurance (payment, surrender, switch), Provident Insurance (subscription, claim), Loans (mortgage, consumer), Borrower's Insurance, Payments (transfers, direct debits, cards).
These experiences have taught me to be rigorous, proactive, and value-oriented to secure your critical processes.
📍 Based in Paris, Île-de-France, I am available for hybrid work.
🎯 My goal: to provide you with reliable acceptance,controlled testing**, and **quality assurancefor your applications.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Crédit Agricole AssurancesQA TesterBANKING AND INSURANCEJuly 2024 - Today (1 year and 11 months)Paris, FranceAs part of a Life Insurance project, I act as a Functional QA Tester for functional acceptance, software qualification, operations, and user support missions.📍Functional Acceptance
- Execution of functional tests, non-regression tests, and evolution tests with each application delivery.
- Design and implementation of test plans, test strategies, and acceptance scenarios.
- Detailed verification of business cases: subscription, scheduled payments, surrenders, pending requests, valuation, loss limitation, beneficiaries, switches...
📍Life Insurance Tests- Validation of journeys: single payments, partial/total surrenders, death, capital gains protection, year-end operations.
- Control of business flows and consistency of back-office processing.
📍Defect Management- Detection, analysis, and reporting of defects via Jira, tracking until resolution.
- Daily collaboration with business analysis, developers, and technical teams.
🖥️Operations- Proactive management of production environments: monitoring, incident analysis, and alerts in case of unavailability.
- Creation, optimization, and supervision of production batches.
- Integration and control of commission settlement files to partners.
📍User Support- Functional and technical support: incident resolution, Jira ticket processing, user profile configuration.
- Communication on production releases, unavailability, and business impacts.
🔎Scope of Intervention✔ Life Insurance✔ Functional Acceptance✔ Manual Tests✔ Non-regression Tests✔ Software Qualification✔ Batch and Operations✔ User Support✔ Tools: Squash TM, Trac, batch processing, application monitoring - HSBCQA Tester - UAT TesterBANKING AND INSURANCEMay 2023 - May 2024 (1 year)92400 Courbevoie, FranceFunctional Tester – UAT Provident Insurance & Borrower's InsuranceAs part of a project to migrate a new IT solution for provident insurance, I act as a Senior Functional Tester, representing the business for UAT (User Acceptance Tests) and functional acceptance.📍Responsibilities and Scope
- Responsible for the Provident Insurance business scope: Death, Temporary Disability, Permanent Disability, Invalidity.
- Writing UAT and End-to-End test plans, designing test cases, and estimating workloads.
- Identification of acceptance prerequisites, search and validation of test data.
📍Functional Tests and UAT- Execution of functional tests, UAT, integration tests, and backend tests.
- Verification of guarantees: amounts, deductibles, exclusions, waiting periods.
- Testing of After-Sales Operations (OAV), claims, and compensation processes.
- Control of document generation: simulation, duty of advice, subscription form, and health questionnaire.
📍Defect Management- Reporting, analysis, tracking, and validation of defects in Jira.
- Facilitating business follow-up meetings, daily reporting, and arbitration of corrections.
📍Insurance and Business- Support for UAT in borrower's insurance.
- Continuous communication with teams: Insurer, Bank, administrator, developers, and business analysts.
- Participation in progress meetings and coordination of acceptance phases.
📍Integration and Systems- Performing backend tests to validate the integration of business flows.
- Verification of the proper functioning of processes in different systems.
- IAD FRANCEFunctional QA TesterREAL ESTATEMarch 2020 - June 2022 (2 years and 3 months)Lieusaint, FranceQA Tester - Acceptance Lead - Agile Method / Real Estate SquadIn an Agile Squad dedicated to real estate advisor applications, I act as the **Lead Functional QA Tester**, responsible for functional acceptance, test strategy, and QA management within the team.📍QA Management & Coordination
- Management of testing activities in collaboration with the Product Manager and Product Owner.
- Identification of the scope impacted by each evolution and estimation of acceptance workloads.
- Writing the testing strategy, acceptance criteria, and acceptance reports.
- Participation in Agile Scrum ceremonies: Daily, Review, Demo, Retrospective, Sprint Planning.
📍Functional Acceptance & Manual Tests- Design of test cases, functional scenarios, and test data.
- Execution of functional tests, system tests, exploratory tests, E2E (end-to-end) tests, and non-regression tests.
- Acceptance of regulatory projects, RUN, and analysis of production incidents.
📍Integration & Qualification- Preparation and execution of integration test campaigns for each release.
- Execution of unit tests for User Stories in sprint.
- Validation of deliveries on environments before production deployment.
- Contribution to Go / No Go meetings.
📍Defect Management- Detection, qualification, tracking, and validation of defects until their resolution.
- Updating the repository, progress reporting, and communication with developers and the PO.
📍Automation- Participation in (junior) automation of priority journeys via Katalon Studio.
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Education
- Digital Project Manager, ITDigital Campus2023• Rédaction des spécifications fonctionnelles • Rédaction d’un cahier de charges • Benchmark concurrentiel • Description des profils utilisateurs à travers des personas • Démarche qualité et UX avec réalisation des maquettes • Réalisation des prototypes sur Figma • Conception UI (User Interface) • Audit SEO d'un site internet • Recherche de mots clés et analyse de trafic • Rédaction d'articles de blogs optimisés SEO • Référencement d'un site Web • Google Analytics
- Master 2 (M2)Master in Management, IFAG Paris2008Diplôme d'école de commerce
Certifications
- ISTQB FoundationCFTL2024
- ISTQB Agile TesterCFTL2024