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Olivia Blanchard-JacquetOB

Olivia Blanchard-Jacquet

Admin Assistant - Adobe Licensing & Admin Console

€300/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Olivia

Independent consultant specializing in Adobe licensing, I assist companies in the daily management, optimization, and steering of their software licenses.

After 10 years at a certified IT reseller, as the primary contact for a portfolio of public and private B2B clients, I have developed in-depth operational expertise across the entire Adobe ecosystem: VIP, VIPe, ETLA contracts, Marketplace, Admin Console management, and direct relations with resellers and Adobe.

🎯 WHAT I DO FOR YOU

🔹 Delegated management of your Admin Console
Assignment and revocation of licenses according to your arrivals/departures. You won't have to think about it.

🔹 Audit & cost optimization
I identify licenses that are paid for but unused. I create a tailored comparison. You reduce your bill.

🔹 Group accounts & negotiated pricing
Multiple entities in your group? I structure the main account for multiple affiliates and connect you with the right contacts to benefit from negotiated pricing with Adobe.

🔹 Renewals & financial monitoring
Management of deadlines, adding licenses during the year, Adobe reconciliation — zero delays, zero unpleasant surprises.

🔹 Single point of contact
Between you, your reseller, and Adobe. I am the liaison. You have one contact for everything.

🏢 WHO I WORK WITH
SMEs · Mid-sized companies · Creative agencies · Studios · IT departments without dedicated Adobe resources

➕ BEYOND ADOBE
17 years of experience in account management, administrative coordination, and B2B customer support. I can also assist with administrative or secretarial tasks according to your needs.

For larger projects (complex deployments, large volumes), I work with partner IT resellers — and I remain your contact person once the system is in place.

✔ Available. Responsive. Always there for my clients — I am available for any information.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • SHI International France
    Inside Client Account Manager (ICAM)
    June 2015 - December 2025 (10 years and 6 months)
    Issy-les-Moulineaux, France
    ▸Daily use of CRM MS Dynamics AX, Sales Center, Office Suite — rigorous pipeline monitoring and sales reporting.
    ▸Product research, quote generation, order processing and follow-up, delivery tracking, inventory management, customer reminder processing, dispute resolution.
    ▸Primary contact for resellers and end clients for Adobe offers: support in the cloud transition, presentation of the advantages and features of Creative Cloud, Sign, Acrobat solutions, etc.
    ▸Adobe: Complete mastery of the Adobe licensing ecosystem: VIP, VIPe, ETLA contracts, Marketplace, Admin Console.
    ▸Management of Microsoft CSP and MPSA licenses
    ▸Development and retention of existing accounts: analysis of business and technological needs, proposal of adapted solutions, renewals and up-selling on cloud offers
    ▸Response to public and private tenders, price negotiation with publishers and partners, construction of competitive quotes and follow-up until signature
    ▸Training and support for users and partners in using Adobe solutions — conducting educational sessions and creating materials
    ▸Building and maintaining lasting relationships with publishers, suppliers, and internal teams — multi-stakeholder coordination on complex projects
    Adobe Creative Suite Sales Administration Administrative and Commercial Management Autonomy Adobe Contract Management
  • Repetto
    First Salesperson / Assistant Manager
    RETAIL (SMALL BUSINESS)
    January 2014 - January 2015 (1 year)
    Paris, France
    ▸Supervision and HR follow-up of the sales team: interviews, skills development
    ▸Management of the schedule and field human resources
    ▸Creation of product sheets and educational materials for sales techniques
    ▸Welcoming and advising premium clientele, loyalty building, and personalized follow-up
    ▸Operational management: store opening/closing, cash registers, stock supervision, sales, sales supervision.
  • Disney Store
    Salesperson / Assistant Manager
    RETAIL (SMALL BUSINESS)
    January 2008 - January 2014 (6 years)
    Paris, France
    ▸Welcoming and advising international and high-end clientele in a high-volume environment
    ▸Sales consulting and contribution to revenue growth
    ▸Team supervision, cash register management, stock monitoring, merchandising.

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Education

  • Adobe Sign Certification Adobe CQP Toy & Game Sales Professional Qualification Certificate Training
    STUDI
    Certification Adobe Sign Adobe CQP Vente Jeux & Jouets Certificat de Qualification Professionnelle Formation

Skill set

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