Olha Morozova

• • Delivery unit management of up to 150 FTEs, distributed across seven

development centers in three countries, primarily serving healthcare and life sciences clients in the U.S.

• • Delivering superior client satisfaction by providing premium services and

ensuring delivery commitments meet scope, time, and budget targets.

• • Implementing best practices for delivery excellence, achieving high-quality outcomes, and operational efficiency.

• • Leadership development for the delivery unit team. Supervising up to 9

Project Managers, 10 Architects, and 12 Product Managers.

• • Effective alignment in a multivendor environment and facilitation of collaboration and integration across different service providers

• • Collaboration with C-level stakeholders and client executives to identify growth opportunities and drive business development strategies and strategic initiatives.

• • Managing the unit's P/L and optimizing financial performance in partnership with the Financial Partner.

• • Crisis management, ensuring business continuity.

• • Business reviews, client visits, leading sales activities, contract negotiations, and the creation of competitive proposals and legal documentation.

• • Development of product roadmaps, aligning project milestones and deliverables with business objectives.

• • Conducting project and process audits

• • Leading successful organizational, technological, and cultural transformations, including change management and innovation consulting.

Dnipro,

• - Projects portfolio management, including risks and dependencies management

• - Building a program leadership team

• - Development of product roadmaps, aligning project milestones and deliverables with business objectives

• - Supervising up to 9 Project Managers, overall headcount - 170 people

• - Stakeholder communications, negotiations, problem-solving, and

engagement. Managing expectations and ensuring a high level of satisfaction.

• - Weekly, monthly, and yearly reports and Quarterly Business Review

presentations for clients, and

quarterly and weekly meetings for program members to align on progress, goals, and achievements.

• - Cross-project resource management

• - Leading and directing development teams to deliver projects within the constraints of scope, schedule, budget, and resources

• - Program budget forecasting, planning, and execution

• - Contribute to developing and executing the account development plan

• - Employee and client satisfaction management

• - Strategize, implement and maintain program initiatives that adhere to

organizational goals

• - Identifying opportunities for continual improvement

• - Invoicing and billing

• - Keeping project management practices and delivery processes effective and

aligned with the Company and Customer goals.

• - Conducting project assessments, consulting

• - Leading the transformation of architecture, culture, and mindset to build a modern, innovative microservice platform

• - Business Development. Development and execution of strategic initiatives to

grow the business. Healthcare domain.

• - Vendor, client, and integration management to ensure smooth collaboration and service delivery to fulfill clients' complex needs

• - Budget forecasting, monitoring, and controlling, along with financial reporting.

• - Stakeholder communications, negotiations, problem-solving, and

engagement. Managing expectations and ensuring a high level of satisfaction.