Olgica Grgic Nedic

I was responsible for a wide range of administrative, organizational, and support tasks in a physiotherapy practice. In this role, I worked both in direct patient and practice environments and in the administrative background, thus contributing significantly to the smooth running of daily practice operations.

My main tasks included overall practice organization and the coordination of appointments and patient workflows. I received and assisted patients, and carefully recorded and maintained their data in the system. Structured, friendly, and service-oriented communication was particularly important to ensure a professional and trustworthy first impression of the practice.

Another central part of my activity was administrative support in the areas of billing and documentation. I was responsible for the preparation and verification of billing documents, checked prescriptions, and prepared them for correct processing. My responsibilities also included maintaining patient records, checking appointment schedules, and close collaboration with therapists and external parties.

In my role as a home care assistant, I was responsible for the care and support of people in need of care in their own homes. The focus of my work was on reliable, respectful, and empathetic support of patients in their daily lives, as well as ensuring their basic care and quality of life.

My main tasks included support with basic care, such as assistance with personal hygiene, dressing and undressing, mobilization, and assistance with eating. It was particularly important to address the individual needs and health status of the people being cared for and to always ensure dignified care.

Another important part of my job was observing and documenting the health status of patients. I carefully noted changes and reported them accordingly to ensure continuous and safe care. Conscientious documentation of all nursing measures was also part of my daily duties.

I have gained extensive experience in cleaning and maintaining business and private premises as well as private households. My focus was always on thorough, reliable, and structured work to ensure a clean and pleasant environment.

My responsibilities included independent cleaning and maintenance of office and residential spaces, including surface care, floor cleaning, sanitary areas, and strict adherence to hygiene standards. I worked according to fixed schedules as well as flexibly based on need and quickly adapted to different work environments.

Another part of my job was to assist with the organization of household or operational processes. This included small administrative tasks such as sorting and preparing documents, simple documentation tasks, and support with organizational processes in daily life.

Through my work, I have developed a high degree of reliability, discretion, and responsibility. I work efficiently and independently, always paying attention to detail to ensure consistently high quality.