Freelancer profile translated to English.

Description

Project Manager / Scrum Master – Expert in coordination and product performance

Graduated from Efrei Paris, I am an Engineer with over 6 years of experience in IT project management, I support companies in the structuring, piloting, and success of their digital projects.

Through my experiences, I have held roles as a technical-functional project manager, Scrum Master, and support manager, which today gives me a complete vision of a product's lifecycle: from understanding business needs to delivery and continuous improvement.

Rigorous, structured, and results-oriented, I am particularly comfortable in agile environments where communication, team coordination, and prioritization are key. I intervene on:

project management and monitoring (planning, budget, risks)

facilitation of agile rituals (Scrum, Kanban)

coordination between technical and business teams

improvement of processes and product performance

Certified PSM1 and trained in tools like Jira and SQL, I adapt quickly to different contexts and organizations.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

CGI– CDI
Application Support Manager
April 2024 - February 2026 (1 year and 10 months)
Puteaux, France
• • Reading CGI Retail Suite ERP documentation to gain proficiency in the tool.
• • Creating and tracking tickets using the MyTicketing tool, from opening to closure.
• • Qualifying, prioritizing, and assigning tickets to the relevant teams based on their criticality.
• • Managing application incidents related to cash registers, payments, and store functionalities.
• • Monitoring the backlog of incidents and evolution requests.
• • Updating the cash register interface (buttons, screens, user journeys).
• • Configuring and applying functionalities such as:
◦ - Promotional codes and item discount rules.
◦ - Loyalty programs and customer points,
• • Performing SQL queries for data analysis and diagnostic assistance (anomaly search, verification, and consistency checks).
• • Participating in exchanges with technical and business teams.
cgi retail suite E-commerce Pack Office Tech Lead
Devoteam (Célio –
Project Manager
April 2022 - November 2023 (1 year and 7 months)
• - Audit and Diagnosis: In-depth analysis of the project's current state and identification of blocking points, proposing solutions.
• - Improvement of functional specifications: Enhancing specification management processes.
• - Evolution Management: Handling requests and developments.
• - Implementing a communication strategy among stakeholders to ensure project tracking.
Devoteam (CMA CGM
Project Manager
August 2021 - March 2022 (7 months)
My Role:
• • Planning and facilitating Daily Scrums and retrospectives, with close monitoring of development.
• • Piloting API management from design to production.
• • Leading a team of 17 people spread across France, the United States, and India.
• • Maintaining Jira content and managing the backlog: collecting requests, prioritizing tasks.
• • Analyzing risks and proposing solutions to resolve encountered problems.
• • Communication and coordination with stakeholders (clients, suppliers).
• • Planning API deliveries and tracking project milestones.
• • Creating and updating project documentation.
• • Organizing technical workshops and Project Review meetings, monitoring PenTest.