Freelancer profile translated to English.
Back to original languageAbout Oceanne
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
créole mauricien
Native or bilingual
Remote only
Primarily works remotely
Experience
- AXACustomer AdvisorJanuary 2017 - May 2017 (4 months)Processing of legal protection requests and proactive follow-up of files, with clear communication and optimal customer satisfaction.
- INTELCIACustomer Advisor / Technical ExpertJune 2017 - April 2022 (4 years and 10 months)Réunion, ReunionTechnical support for SFR customers: rapid diagnosis of problems and effective troubleshooting assistance. Guarantee of quality customer service in a dynamic and demanding call center.
- LINKEODigital Marketing Project ManagerMay 2022 - Today (4 years and 1 month)Management of digital marketing projects for several clients: steering website development, SEO optimization, and regular monitoring to ensure deadlines and objectives are met.
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Education
- Bachelor's Degree (Licence Bac+3)Open University of Mauritius2023
- HSC (Equivalent Baccalaureate)Notre Dame College2016HSC (Equivalent Baccalauréat)
Skill set
Categories
- Other