Océane Provost

The client came to me with the takeover of a traditional garage, I proposed transforming it into a "Garage for Women" with a complete digital concept and journey.

Her subscription model ensures cash flow security, allowing us to purchase a second garage and develop a franchise.

Using no-code tools, I developed the various elements that allow the Garage to stand out and offer an incomparable user experience.

The goal was to position ourselves in the very traditional and competitive sector of nautical excursions in Martinique.

The existing model was to generate volume, both in terms of days worked per year and individual clients on board.

I developed a branding and a range of tourist products that were non-existent in the market to create a new niche: events.

Thanks to an effective online presence and branding, we succeeded in establishing a new way of consuming nautical excursions. We are now copied for a model that proves its worth.

Furthermore, both the business model and the customer experience have been optimized in all aspects through the digitalization and automation of all processes. An experience appreciated by both users and employees in this traditionally unmodern sector.