Marie Lacroix

Welcoming and assisting customers with professionalism, managing payments, and quickly resolving any disputes. This role allowed me to develop an excellent sense of service, listening skills, and priority management in a dynamic environment.

Skills developed:

Fluent and positive communication, useful for remote customer support

Efficient time and stress management

Organizational skills, autonomy, and reliability

Proficiency in digital tools (scanners, computerized checkouts, inventory tracking interface)

Checking the compliance of products on shelves (expiration dates, labeling, general condition), managing discrepancies, and internal reporting. This function taught me rigor, vigilance, and the ability to follow precise procedures, essential qualities for remote work.

Skills developed:

Attention to detail and precision

Accurate data entry and tracking

Quick analysis and initiative-taking ability

Independent work with regular reporting