Freelancer profile translated to English.

Description

Experienced virtual assistant specializing in customer support and professional writing. I offer comprehensive support for managing your emails, customer relations, administrative organization, and creating clear, impactful content. Versatile and rigorous, I help you save time and improve your customer experience, while working remotely efficiently and reliably.

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

NFA Groupe Hestia Conseils
Financial E-Advisor
January 2023 - February 2023 (1 month)
Geneva, Switzerland
• • Customer reception and support
• • Client portfolio management
• • Drafting and processing administrative requests
• • Follow-up of banking files
• • Professional written and oral communication
Société Générale
Customer Advisor
February 2019 - March 2020 (1 year and 1 month)
Yvelines, France
• • Customer reception and support
• • Client portfolio management
• • Drafting and processing administrative requests
• • Follow-up of banking files
• • Professional written and oral communication
Société Générale
Receptionist Advisor
January 2018 - July 2018 (6 months)
78140 Vélizy-Villacoublay, France
• • Management of reception and customer orientation
• • Processing of common requests
• • Administrative organization