Freelancer profile translated to English.
Back to original languageAbout Ny Aiko
With **4 years of experience in logistics and customer service**, I am an expert in optimizing logistics chains and managing customer satisfaction. Ready to contribute to your success!
French
Fluent
English
Fluent
Remote only
Primarily works remotely
Experience
- Start-up de logistique et procurementLogisticianLOGISTICS AND SUPPLY CHAINJanuary 2022 - July 2024 (2 years and 7 months)Neuilly-sur-Seine, France- Preparation and processing of quotations- Organization and monitoring of transport on a national and international scale- Selection of the best supplier and carrier solution- Manage customer and service provider relationships throughout the performance of the service and contribute to their loyalty.- Development of strategies to increase sales abroad and identify business opportunities- Monitoring specific projects
- Lindmark Air Services MadagascarSales indoor and Customer serviceTRANSPORTATIONFebruary 2020 - August 2024 (4 years and 7 months)Ivato, Madagascar
- Processing, submitting and closing offers to customers
- Confirmation of reservations to customers and the team at the transit and destination airport
- Recording, tracking and updating information in cargo management software
- Tracking shipments
- Invoicing in accordance with the procedure/collection
- Updating the shipment status for the customer
- TeletechBilingual English - French TeleoperatorMay 2018 - December 2018 (8 months)Antananarivo, Madagascar
- B2B outbound calls on behalf of the Proximum group
- Monitoring registrations and payments
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