About Nuria
Spanish
Native or bilingual
English
Fluent
Experience
- Cerrajeros Daviastur slAdministrativeCIVIL ENGINEERINGMarch 2023 - Today (3 years and 3 months)Oviedo, SpainI perform functions related to company administration and banking management, taking on key responsibilities in the control and organization of internal processes. My main tasks include invoicing, document preparation and filing, bank reconciliation, payment and collection tracking, as well as direct relations with financial institutions, always ensuring accuracy and compliance with deadlines.Additionally, I am responsible for managing insurance claims, coordinating the entire process from receiving reports to the complete processing of files. This involved communication with insurers, clients, and adjusters, ensuring an effective resolution of each case and offering close and professional customer service.Thanks to these functions, I have strengthened my skills in organization, attention to detail, incident resolution, and communication with clients and suppliers, providing solid and results-oriented administrative management for the smooth operation of the company.
- AlleventoAdministration and SecretariatCONSULTING AND AUDITSFebruary 2020 - Today (6 years and 5 months)Oviedo, SpainI am a professional in business administration with experience in administrative management, customer service, and organizational support. I am passionate about bringing order, efficiency, and practical solutions that facilitate the daily lives of companies and their clients.Areas where I can help you:• Administrative management (documentation, invoicing, agenda control, and internal coordination).• Customer service (phone, email, or chat support, incident management, and customer loyalty).• Business organization (task planning, process optimization, and team support).• Support for coaching, training, and personal development projects (registration management, student support, and session organization).What characterizes me:• Detail and results orientation.• Clear, empathetic, and professional communication.• Adaptability to different sectors and types of companies.• Proactivity in problem-solving.My goal is for your company to gain efficiency and quality in service, freeing up your time so you can focus on what matters most: growing your business.
- SF CERRAJEROS ASTURIAS SLAdministrativeCIVIL ENGINEERINGMay 2016 - January 2018 (1 year and 9 months)Lugones, SpainExecutive AssistantAdministrative and company management tasks.Client and supplier management.Agenda and social media management.
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Education
- Digital Marketing and E-commerceEAE2020