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Nuria De DiegoND

Nuria De Diego

Administrative Management

€139/day
Oviedo, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nuria

My name is Nuria.
I have a consolidated track record in the business administration area, which allows me to adapt quickly to different work environments and provide effective solutions from day one. In my professional experience, I have comprehensively managed administrative processes such as invoicing, document preparation and filing, agenda control, account reconciliation, and direct support to management, always ensuring order and compliance with deadlines.

In the banking sector, I have worked in operations management, collections and payments tracking, accounting reconciliations, and customer service, coordinating directly with financial institutions. This has allowed me to develop a great capacity for precision and clear communication with clients and suppliers.

Likewise, I have managed insurance claims, from receiving the report and opening the file to coordinating with insurers, adjusters, and clients, ensuring a swift resolution and professional treatment in each case.

I consider myself an organized, decisive, and detail-oriented person, with communication skills that facilitate relationships with both internal teams and clients. My goal is to add value to the company through efficient administrative management and close, quality customer service.

Comprehensive management of properties and communities.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
Oviedo (up to 50km)

Experience

  • Cerrajeros Daviastur sl
    Administrative
    CIVIL ENGINEERING
    March 2023 - Today (3 years and 3 months)
    Oviedo, Spain
    I perform functions related to company administration and banking management, taking on key responsibilities in the control and organization of internal processes. My main tasks include invoicing, document preparation and filing, bank reconciliation, payment and collection tracking, as well as direct relations with financial institutions, always ensuring accuracy and compliance with deadlines.

    Additionally, I am responsible for managing insurance claims, coordinating the entire process from receiving reports to the complete processing of files. This involved communication with insurers, clients, and adjusters, ensuring an effective resolution of each case and offering close and professional customer service.

    Thanks to these functions, I have strengthened my skills in organization, attention to detail, incident resolution, and communication with clients and suppliers, providing solid and results-oriented administrative management for the smooth operation of the company.
    Business Administration and Management Customer Service Invoicing Banks Insurance
  • Allevento
    Administration and Secretariat
    CONSULTING AND AUDITS
    February 2020 - Today (6 years and 5 months)
    Oviedo, Spain
    I am a professional in business administration with experience in administrative management, customer service, and organizational support. I am passionate about bringing order, efficiency, and practical solutions that facilitate the daily lives of companies and their clients.

    Areas where I can help you:
    • Administrative management (documentation, invoicing, agenda control, and internal coordination).
    • Customer service (phone, email, or chat support, incident management, and customer loyalty).
    • Business organization (task planning, process optimization, and team support).
    • Support for coaching, training, and personal development projects (registration management, student support, and session organization).

    What characterizes me:
    • Detail and results orientation.
    • Clear, empathetic, and professional communication.
    • Adaptability to different sectors and types of companies.
    • Proactivity in problem-solving.

    My goal is for your company to gain efficiency and quality in service, freeing up your time so you can focus on what matters most: growing your business.
    Personal Assistant Office Assistant Executive Assistance Business Administration and Management Logistics Administration
  • SF CERRAJEROS ASTURIAS SL
    Administrative
    CIVIL ENGINEERING
    May 2016 - January 2018 (1 year and 9 months)
    Lugones, Spain
    Executive Assistant
    Administrative and company management tasks.
    Client and supplier management.
    Agenda and social media management.
    Assistant Administrative Support Administrative

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Education

  • Digital Marketing and E-commerce
    EAE
    2020

Skill set (23)

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