Nuray Kaval

Supervise the daily operations of the after-sales service Ensure customer satisfaction by providing resources for problem resolution Identify customer service trends and determine improvements to the system Manage the technicians' schedule Analyze tenders and identify risks and opportunities associated with each tender Ensure deadlines are met Provide feedback on won or lost tenders to refine future strategies Lead commercial meetings.

Solicit sales mandates from potential sellers Conduct open houses for potential buyers Close sales and accompany clients until the notary's signature.

Answering customer calls Transferring information to technicians for intervention (breakdown, extraction) Updating the database Training new employees.