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Nour DellageND

Nour Dellage

E-commerce Consultant | Shopify, Client Support &

€180/day
Agadir, MA
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nour

Hello,

As an entrepreneur and brand creator, I assist e-commerce businesses in managing their daily operations, customer relationships, and sourcing needs in Morocco.

After creating and developing my own brand on Shopify, I gained practical experience in order management, customer support, supplier coordination, production monitoring, and daily operational organization.

I can support you with:

• Customer support management (emails, after-sales service, returns, and refunds)
• Shopify store administration and management
• Order and logistics tracking
• E-commerce administrative assistance
• Sourcing suppliers and workshops in Morocco
• Coordination between brands, manufacturers, and artisans
• Project management and operational monitoring

My goal is simple: to save you time, streamline your operations, and allow you to focus on growing your business.

Based in Morocco, I work remotely with French and international companies, in both French and English.

I look forward to discussing your project.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

  • Arabic

    Basic

Remote only
Primarily works remotely

Experience

  • Self-Employed
    Founder & Shopify Store Manager
    E-COMMERCE
    January 2024 - Today (2 years and 5 months)
    Created and launched an independent fashion brand through Shopify.

    Managed product listings, inventory, order processing, customer communications, and post-purchase support.

    Coordinated suppliers, workshops, and production partners while overseeing daily business operations.

    Handled customer inquiries, order tracking, and operational problem-solving to ensure a smooth customer experience.
  • HappyBlend
    Assistant Art Director
    LUXURY GOODS
    June 2023 - December 2023 (6 months)
    Paris, France
    Supported creative project management and operational coordination.

    Assisted in organizing photoshoots, managing project timelines, and coordinating with multiple stakeholders.

    Contributed to marketing initiatives while working in a fast-paced and deadline-driven environment.
  • Independent Freelance Projects
    Fashion Production & Supplier Coordinator
    FASHION AND COSMETICS
    January 2022 - Today (4 years and 5 months)
    Supported fashion brands with supplier sourcing, production coordination, and workshop identification in Morocco.

    Facilitated communication between brands, artisans, and manufacturers to ensure smooth project execution.

    Assisted with collection development, sourcing research, and production follow-up for international clients.

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Education

  • Bachelor's Degree in Fashion
    LISAA Paris Mode
    2023
    Bachelor's Degree in Fashion
  • Economic & Social Baccalaureate
    French High School of Agadir
    2020
    Economic & Social Baccalaureate

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