Freelancer profile translated to English.
Back to original languageAbout Nour
Hello, I am Nour AL-HABOBI, a passionate, ambitious, and sociable Product Owner / Project Manager. I am constantly looking for new opportunities to grow as a project management professional, exploring different work methodologies and various business sectors.
With solid experience in the education, fruit and vegetable, automotive, and treasury management sectors, I have acquired expertise in agile project management and coordination of technical teams. I am recognized for my effective communication skills and my ability to build strong relationships with stakeholders.
My ambition drives me to achieve excellent results while maintaining a collaborative and sociable spirit. I stay constantly informed about best practices and innovations in project management and remain open to continuous learning to enrich my skills.
I am enthusiastic about exploring new sectors, convinced that each of them presents unique challenges and exciting learning opportunities. I look forward to continuing to progress in my project management career.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Brink'sProduct Owner ServiceNowJanuary 2024 - February 2025 (1 year and 2 months)Paris, FranceContext & Challenges:As a Product Owner at Brink's Process Outsourcing, I was responsible for financial monitoring on ServiceNow, allowing teams to track the lifecycle of a fund order, from its creation to its loading into an ATM.The main objective was to detect and report anomalies (loading not completed, partial loading, over-loading, transport incident) in order to:
- Alert relevant teams in real-time
- Escalate information for quick handling
- Ensure order compliance and operational fluidity
Furthermore, I participated in the integration of new clients and ATM solutions into the monitoring system, to optimize tracking and ensure support adapted to the specificities of each partner.Environment:- Service Now
- Rest API
- Postman
- Jira
- Office 365
- SCRUM
Activities and Deliverables:- Analysis and Specifications
- Gathering and analyzing business needs from operational teams- Writing detailed functional specifications- Project Management & Coordination
- Monitoring and managing the feature backlog- Coordination with technical teams in Atlanta for:* Implementation of developments* Tracking deliveries- Change Request Management:* Monitoring and evaluating requested changes* Prioritization and implementation throughout the project lifecycle- Internal Audit*Mapping of business processes*Formulating improvement suggestions*Monitoring appropriate tool usage- Testing and Validation
- Designing and executing test scenarios:*Functional and dysfunctional tests*Non-regression tests- Modeling & Documentation
- Activity diagrams- Input/output diagrams- Flow diagrams- User guides- Reports - Renault GroupProduct Owner DataNovember 2022 - December 2023 (1 year and 2 months)Context & ChallengesAs a Product Owner / Data Analyst for an internal reporting solution, I was responsible for providing and maintaining performance indicators (KPIs) related to vehicles and customers.These reports, accessible to all international subsidiaries, were designed to meet the specific needs of each market. My role as Product Owner consisted of:
- Managing and prioritizing evolution requests from different countries
- Providing relevant analyses and data to local teams
- Ensuring the reliability and accessibility of indicators for informed decision-making
As the project did not have an established methodology, I also had the opportunity to implement agile processes and collaborate closely with a development team based in India to optimize deliveries and continuous improvement of the solution.Environment- Jira
- Gitlab
- SQL / Big Query (GCP)
- SQL Developer HTML / CSS / PHP / Javascript
- SCRUM
- Office 365
Activities and Deliverables- Project Management & Agile Methodology
- Gathering and formalizing needs from business teams in Jira- Defining the product vision- Organizing and facilitating workshops to improve certain indicators- Data & Reporting
- Data analysis- Monthly update of performance indicators- Responding to user questions about displayed indicators- Developing new reports / fixing bugs- Team Management
- Team lead supervising a team of four people based in India- Testing & Validation
- Database & Documentation
- Governance & Communication
- Communication with users - Deletion of inactive user access- Communication + monthly presentation of new indicators or evolutions
- Numeric WaveERP Project ManagerAugust 2020 - October 2022 (2 years and 2 months)Perpignan, FranceContext & ChallengesNumeric Wave is a company based in Perpignan, specializing in the development of software solutions, particularly ERPs for the agri-food industry.As a project manager within the Agri Wave team, I participated in the development and marketing of the ERP dedicated to fruits and vegetables. My role consisted of:
- Supporting the project from its conception to its market launch
- Working with SCRUM methodology within a team of five people
- Coordinating the different project phases, from planning to deployment
Thanks to this experience, I was able to evolve in an agile environment and actively contribute to optimizing business processes in the agri-food sector.Environment- Gitlab
- Symfony Framework
- ZPL (Development of package labels, pallet slips)
- Office 365
Activities and Deliverables- Project Management & Methodologies
- Gathering and formalizing needs- Writing user stories- Backlog prioritization- Organization and planning of Scrum ceremonies*Daily Scrum*Planning Poker*Sprint Review- Facilitating ceremonies- Roadmap management (GANTT)- Definition & Validation of Criteria
- Defining acceptance criteria- Writing the test plan- Support & Training
- Phone support- Client training- Audit & Control
- Conducting internal audits- Mapping business processes- Ensuring compliance- Formulating improvement suggestions- Monitoring appropriate tool usage- Database & Development
- Database management- Maintenance / Feature developmentPROFESSIONAL EXPERIENCES
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Education
- MastèreConseil en Systèmes d'InformationESGI Paris2020MastèreConseil en Systèmes d'Information
- Licence Full Stack Native Mobile App DeveloperIMERIRLicence Full Stack Native Mobile App Developer
Certifications
- Professional Scrum Product Owner (PSPO1)Scrum Org