About Nouna
Malagasy
Native or bilingual
French
Fluent
German
Fluent
English
Conversational
Experience
- Hotel Laguna Beach,PraktikumAugust 2022 - October 2022 (2 months)Morondava, ME, MadagascarMultisector Internship - Hotel Laguna Beach"During this three-month internship, I gained comprehensive experience in hotel operations by working across all key departments: front desk, room service, restaurant, and administration.Key Skills Developed:Administrative Support: Assisted with office tasks, data organization, and scheduling using Word and Excel.International Customer Relations: Provided high-quality service to a global clientele, communicating daily in English, German, and French.Adaptability & Precision: Managed multiple priorities in a fast-paced environment while maintaining a strong attention to detail.
- BIOSOA MadagascarArtisanal ShopARTS AND CRAFTSJanuary 2022 - March 2024 (2 years and 2 months)Antananarivo, MadagascarSales & Retail Management – Handicraft Boutique"Managed daily operations in an artisanal shop, focusing on sales growth and customer satisfaction. This role required high organizational skills and the ability to handle administrative tasks efficiently.Key achievements:Sales Management: Handled transactions and performed daily sales reporting using Excel.Customer Engagement: Provided personalized service to an international clientele, utilizing English, German, and French.Administration: Managed inventory lists and updated product descriptions on Word
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Education
- Hochschulabschlussam Institut National für Tourismus und Hotellerie2023Hochschulabschluss
- FachhochschuldiplomTechnische Fachschule2022Fachhochschuldiplom