About Nouhaila
Arabic
Native or bilingual
French
Fluent
English
Fluent
Experience
- AXA IARD FranceHome Claims ManagerDecember 2021 - August 2025 (3 years and 8 months)• Assessment of liabilities and the cost of damages-• Decision-making on the handling of claims-• Application of agreements (IRSI, CID-PIEC...)-• Negotiation with the insured's craftsmen-• Detection and reporting of fraud and false declarations
- Intelcia,Business AdvisorJanuary 2018 - January 2021 (3 years)Rabat, Morocco• Management of outbound/inbound calls and customer loyalty-• Commercial negotiation and proposal of personalized offers-• Administrative follow-up, CRM update and reporting
- Banque Populaire,Trainee Account ManagerAugust 2018 - September 2018 (1 month)Rabat, Morocco• Customer reception and assistance, processing of current operations• Advice on banking products and digital support
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Education
- Master's DegreeBac+5
- Diploma in Financial, Tax and Wealth EngineeringUniversité Mohamed 52021Diplome Ingénierie Financière Fiscale et Patrimoniale
Skill set
Categories
- Other