Nora Amach

My expertise in debt collection, enriched by my customer relations skills, allows me to offer you a unique and comprehensive service, focused on optimizing your cash flow and customer satisfaction.

Recovering your cash and seeing the concrete results of my actions on the company's treasury is more than a job for me, it's a real challenge.

I have managed varied client portfolios, ranging from SMEs/VSEs to Key Accounts, with outstanding amounts of several million euros. My approach is based on effective negotiation, rigorous dispute management, and personalized follow-up to maximize the collection rate, while preserving the business relationship.

Key skills:

✔ Client portfolio management & amicable collection

✔ Negotiation and dispute resolution

✔ Interface with accounting, sales administration, and legal departments

📍 Remote or on-site intervention according to your needs

🔹 Need an expert to recover your debts faster and improve your cash flow? Contact me!

Last mission

HAYS - DEBT COLLECTION OFFICER - 05/2022 – 07/2024

Amicable and pre-litigation debt collection

Recruitment fee invoices for Key Accounts/SMEs/VSEs

Management of a portfolio of 220 clients (Outstanding amount of €2.3M) 30-270 D/D.

Management of 5 offices: La Rochelle, Reims, Rouen, Rennes, Grenoble, + Key Accounts in Paris.

Bi-monthly meetings with regional management

Preparation of pre-litigation files and arbitration files

Interface with BOTT, BOPERM, FO Contracting, MDM, legal, accounting

E-COMMERCE MANAGER at AMN Design EI 2018 to January 2025

DEBT COLLECTION AND CUSTOMER RELATIONS OFFICER

B/B & B/C (LinkedIn Details) 2025 to 2021:

HAYS / ASSA ABLOY / CNAV / BBGR / BANQUE SOLFEA / EAUX DE SENART

2006 to 2013: DEMOS / NESPRESSO / SPB / CGA / ALTERGAZ 2004 to 2005: CETELEM/ BOUYGUES /AVIVA DIRECT /BQ