Freelancer profile translated to English.

Description

Experienced professional with over 20 years of experience in Sales Administration, operations management, and HR coordination, I support companies in optimizing their organization and streamlining their daily operations.

Specializing in French & Export Sales Administration, customer relations, logistics coordination, and administrative management, I am involved in both operational missions and projects for structuring departments and improving processes.

Throughout my career, I have managed teams, overseen key accounts, coordinated exchanges between internal departments and external partners, and supported demanding environments in France and internationally.

Versatile, rigorous, and responsive, I can provide support for Office Management, back-office, operational coordination, commercial administration, or personalized administrative support.

Available for freelance, fixed-term contract, or occasional support assignments.

Languages

French
Native or bilingual
English
Fluent
Dutch
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

PARAH France
Operations Manager / Sales Administration
RETAIL (SMALL BUSINESS)
June 2023 - December 2024 (1 year and 7 months)
Paris, France
Management of Sales Administration, logistics, and supply chain operations in a retail / ready-to-wear environment
Coordination of production, transport, and delivery flows to optimize lead times and costs
Management of a BtoB customer portfolio and relationship management with partners and service providers
Control of contractual conditions and monitoring of commercial commitments
Implementation and improvement of operational processes to streamline activity
Customer Relationship Management Operations Management International Logistics Coordination B2B Customer Relationship Management Sales Administration (ADV)
MCC / NOTSHY
Sales Administration Manager
FASHION AND COSMETICS
December 2021 - September 2022 (9 months)
Paris, France
Supervision of Sales Administration operations and coordination of customer order processing
Management of logistics tracking up to delivery in liaison with carriers and service providers
Validation of invoices, credit notes, and monitoring of customer outstanding payments
Management of the After-Sales Service department and support for the team in managing customer requests
Participation in the improvement of Export Sales Administration procedures
Export Sales Administration Order Management After-Sales Service (SAV) Logistics Management Team Management
MEXX FASHION BV
Sales Administration Manager
FASHION AND COSMETICS
January 2018 - January 2020 (2 years)
Paris, France
Complete management of the BtoB customer order cycle
Monitoring of commercial conditions and coordination with various internal departments
Management of disputes, complaints, and litigation files
Monitoring of invoicing, credit notes, and unpaid accounts
Training and onboarding of new employees
Commercial Administration Customer Dispute Management Invoicing Supplier Relations Delivery