Freelancer profile translated to English.
Back to original languageAbout Nono
Hello!
I am Noeaf, an independent secretary for medical practices and companies, and you can call me "Nono"!
Queer-friendly, RQTH, professional, and committed!
I offerultra-versatileandtailor-madesupport, mainly in the Loire and Rhône regions, with on-site visits according to your needs.
The frequency of interventions is adaptable based on your location and projects. (Preferably, occasional OR 2 days a week.)
Specializing in finding solutions and optimizing organizations,I can transform your workspace:
- Computerization
- Installation and configuration of suitable software
- Creation of Drive or Cloud systems accessible on all your devices
- Organization of files and binders
Or even sorting and tidying according to your needs.. The possibilities are vast!
My goal is to make your tasks smoother and more sustainable, even when your projects are still in the idea stage.
Here are the "classic" services I can cover:
- Daily administrative tasks
- Pre-accounting
- Management of paper and digital diaries
- Phone and in-person appointment scheduling
- In-person and phone reception
- Creation, archiving, management of patient files
- Preparation and follow-up of payments
- Preparation of invoices, quotes
- Taking paper notes on software
- General administrative organization
Why choose me?
What sets me apart is my ability to provide concrete and relevant solutions, anticipate needs, and make your organization truly efficient.
Hiring me means benefiting from human, lively, and empathetic assistance. I combine administrative skills, IT expertise, versatility, and professional commitment to provide you with a mission carried out with seriousness, respect, and efficiency, while adding real value to your structure.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Rive-de-Gier (up to 50km)
Experience
- Cabinet de podologie/pédicurieVarious administrative services for third partiesMEDICALJanuary 2026 - Today (5 months)Rive-de-Gier, FranceAfter a year of internship in a medical practice, including three months in this one, I continued the collaboration as an independent contractor, ensuring administrative continuity and daily support to the healthcare professional.The choice was motivated by the positive feedback I received and my fulfillment in this profession.Today, I will focus more on these tasks:- Update the paper diary which was kept in addition to Maiia as it is more practical (it allows her to quickly keep a record of the payment method)- Update pre-accounting (using credit card slips, checks, cash..)- Prepare batches in degradation if needed.- Welcome patients, check if information is entered and updated- Phone reception (answer, schedule appointments, take messages & cancellations)- Call patients to inform them of a delay, or an opportunity to bring their appointment forward- Manage appointments with the necessary slots according to the type of appointment- Propose solutions according to expressed needs (organization of special slots, typical days..)- Listen to voice messages left, keeping a record of the call number, date, and reason- Establish a list of messages/questions/cancellations for other practice professionals if necessary- Write up reports- Take paper notes on the healthcare software- Organize, sort, and file paper patient records (alphabetically and by year of consultation)- Prepare patient files for appointments- Follow up on payments received- Follow up on client/patient paymentsI adapt according to the need, and I do not take more time than necessary. I ensure that patients are welcomed with respect and patience, while prioritizing the efficiency of the tasks.
- Cabinet de podologie/pédicurieSecretarial internship in a podiatry/chiropody practiceMEDICALSeptember 2025 - December 2025 (3 months)Rive-de-Gier, FranceInternship focused on administrative assistance, patient relations, and discovering the medical secretary profession.Strong involvement in modernizing tools.Phone:- Phone reception- Patient callbacks- Appointment management- Listening to voicemails- Personalization of the welcome message- Taking messages for the professional- Efficient redirection of patients as needed- Contact with services (placing orders, social services..)Diary and practice management:- Computerization of the practice (research and proposal of solutions according to challenges..)- Transition from a paper diary to Maiia- Maiia configuration- Creation of patient records- Taking paper consultation notes on software- Software installation- Software configuration, including profession-specific ones- Configuration of professional tools according to needs and space- Appointment scheduling on Maiia- Appointment check-in on health software- Creation, modification of patient records on health software- Use of SCOR- Scanning documents, organizing them- Preparation of adapted tools for patients- Preparation of emailsPaper files:- Sorting patient files as needed (alphabetical, year..)- Verification of prescription validity- Finding solutions to efficiently store and sort all paper files (Current patients, to be archived..) (binders, boxes..)Pre-accounting (no accounting or VAT management)- Catch up on all accounting for the year 2025 and enter it correctly on a spreadsheet (According to payment type, dates and months, with price variations, taking into account the different services offered, installment payments..)- Update accounting on a daily basis (according to new payments)- Preparation of accounting spreadsheets- Follow-up of payments received
- Cabinet d'orthoptieSecretarial internship in an orthoptics practiceMEDICALJanuary 2025 - September 2025 (8 months)Saint-Chamond, FrancePhone:- Phone reception- Patient callbacks- Appointment management- Listening to voicemails- Personalization of the welcome message- Taking messages for the professional- Efficient redirection of patients as neededDiary and practice management:- Computerization of the practice- Assistance in programming the Doctolib professional account- Research and find solutions to transition from paper patient files to computer files (adapting to needs and capabilities)- Software installation- Software configuration, including profession-specific ones- Configuration of professional tools according to needs and space- Appointment scheduling on Doctolib- Appointment check-in on health software- Creation, modification, archiving of patient records on health software- Use of SCOR, contact the software service as needed- Scanning documents, organizing them- Preparation of adapted tools for patientsPaper files:- Sorting patient files as needed (alphabetical, year..)- Ensure all prescriptions are scanned/SCOR, file them with their paper record- Find solutions to efficiently store and sort all paper files (Current patients, to be archived..)
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Education
- Professional Baccalaureate in Visual Communication Multi-Media, Applied Arts SectionSEPR2021Formation graphiste/artistique, mention "Assez Bien".