Freelancer profile translated to English.

Description

Virtual Assistant | Administrative, HR & Sales

A rigorous and autonomous professional, I support companies in managing their administrative, commercial, and HR activities remotely.

With experience in customer relations, recruitment, administrative management, and commercial prospecting, I am capable of effectively managing daily tasks while contributing to business development. My organizational skills, analytical ability, and excellent interpersonal skills allow me to ensure reliable and quality follow-up.

My areas of intervention:

Administrative support and file management

Agenda management and activity coordination

Application sorting, analysis, and pre-selection

Recruitment follow-up and HR KPI updates

B2B prospecting and lead qualification

Appointment setting and sales follow-up

Customer service by phone, email, and chat

Data entry and updates (CRM, Excel, Google Workspace)

Responsive, organized, and results-oriented, I am committed to delivering quality work while respecting deadlines and set objectives.

Languages

French
Native or bilingual
Malagasy
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

M ERCI H U BERT
Business Developer Representative / Booker
E-COMMERCE
February 2025 - December 2025 (10 months)
Paris 17, France
Context: B2B commercial prospecting via Oliverlist (AI), cold calling via Ringover, qualified appointment setting.

Missions: B2B prospecting and lead qualification (defined ICP).
Intensive cold calls with the objective: ≥20 calls/hour or ≥4 successful calls.
Use of Oliverlist for scripts, templates, and automated sequences.
Identification of needs, validation of interest, and presentation of the offer.
Setting qualified appointments for Sales.
Reporting and tracking of interactions on the platform.
KPI & Results: Objective: 1 qualified appointment/day.
Hours validated based on performance (calls/hour or qualified calls).
Sales support and prospecting Analysis, rigor, and priority management Appointment setting Call management E-mailing
HUMANEX
Sales Assistant / Telemarketer – Car Brokerage
AUTOMOBILE
September 2024 - January 2025 (4 months)
Tananarive, Madagascar
Context: B2C prospecting and complete management of the car sales cycle.
Tools: ZohoCRM, Oneoff Business

Missions: Intensive telephone prospecting (≈250 calls/day).
Needs identification: budget, models, specific criteria.
Personalized advice and support up to the purchase decision.
Sales argumentation, objection handling, and closing.
Complete follow-up: order → delivery.
CRM updates, hot prospect follow-up, and reminders.
Objective: 1 minimum sale per month (vehicle sold and delivered).
Sales support and prospecting Call management Appointment setting Sourcing Reporting
Nexon Talent
VIRTUAL ASSISTANT ADMIN AND HR
HUMAN RESOURCES
January 2026 - May 2026 (4 months)
- Publication and dissemination of job offers on various recruitment channels.
- Collection, download, and daily organization of applications received.
- Analysis and pre-selection of CVs according to the criteria defined for each position.
- Sorting and classification of qualified and unqualified applications.
- Update and management of candidate databases.
- Creation and monitoring of performance indicators (KPIs) related to recruitment progress.
- Preparation and transmission of pre-selected applications to recruitment managers.
- Administrative follow-up of recruitment processes and regular reporting to the HR team.
- Administrative coordination between candidates and recruiters to ensure a smooth recruitment process.
Recruitment and application management Reporting Administrative management and operational organization