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Nomena Famenontsoa Hillary AndrianarisonNF

Nomena Famenontsoa Hillary Andrianarison

Administrative Assistant / Community Management

€125/day
Franconville, FR
0-2 years

Average response time: 24 hours

Freelancer profile translated to English.
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About Nomena Famenontsoa Hillary

📁 Your business is growing, but your organization isn't keeping up?
📁 Are administrative tasks slowing down your growth?
📁 Do you want to regain control of your time and energy?

I'm Hillary, your ally to lighten your business's daily life.
As a virtual assistant specializing in administrative support and customer relations, I'm not just here to execute tasks: I become your right-hand woman, to support you and allow you to move forward more serenely.

👁 My mission?
To help you lighten your mental load and optimize your organization so you can focus on growing your business.

✨ How do I do it?
I take care of essential but time-consuming tasks, to save you time and energy every day.

💼 What can I do for you:

📍 Administrative Support:
➠ Email management
➠ Calendar organization
➠ Document entry and formatting
➠ File classification and organization
📍 Customer Support:
➠ Respond to customer messages and emails
➠ Follow up on customer requests
➠ Complaint management
➠ Improving customer experience
📍 Organization & Travel:
➠ booking flights, trains, hotels, and transportation
➠ organizing travel itineraries
➠ Daily organization assistance
👁 For whom?
I support entrepreneurs, coaches, and freelancers who want to delegate to better focus on their core business.

💖 Why work with me?
Because I am:
✔️ Serious and organized
✔️ Attentive and responsive
✔️ Empathetic with your clients
✔️ Invested in every mission

With over 3 years of customer service experience, I understand the importance of human and professional support.

🟡 My goal:
To allow you to work more serenely, with better organization, and satisfied clients.

📨 Want to delegate and breathe a little?
Contact me by private message, I'll be happy to chat with you 🤝
  • Malagasy

    Native or bilingual

  • French

    Fluent

Remote only
Primarily works remotely

Experience

  • Monsieur Boris
    Telemarketing
    January 2026 - February 2026 (1 month)
    Mauritius
    • Making outbound calls to recruit artisans for the Monsieur Boris project
    • Clear and professional communication to build loyalty and convince interlocutors
    • Presenting services and following up with prospects until registration
    • Achieving recruitment objectives set by the project
    Customer Service Communication Strategy Competitive Intelligence Community Management Administrative Assistance
  • Chronopost Mauritius
    Customer Service
    January 2024 - January 2025 (1 year)
    • Monitoring deliveries and managing customer requests by phone and email
    • Handling complaints
    • Maintaining quality customer service to ensure customer satisfaction
  • Outsourcia Tanjombato
    Customer Service: Project: BOA (Bank of Africa)
    October 2021 - December 2022 (1 year and 2 months)
    Madagascar
    • Handling inbound calls and assisting customers of the BoA Burkina Faso project
    • Following up and resolving complaints to ensure customer satisfaction
    • Maintaining quality customer service in compliance with internal procedures

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