Freelancer profile translated to English.

Description

Hello, I'm Nolwenn, an independent virtual assistant, specializing in remote administrative management and customer relations.

After several years in the hotel and tourism sector, I have developed solid skills in organization, communication, managing unforeseen events, and customer service.

Today, I support freelancers, therapists, and small businesses in the daily management of their activity.

💼 What I can do for you:

✉️ Sort and manage your inbox (simple replies, follow-up, filing)

📅 Organize your schedule / calendar (appointment booking, reminders)

📎 Format or draft simple documents (checklists, quotes, etc.)

💌 Basic customer follow-up (replies by email or form)

📊 Update files (Excel, Google Sheets, Drive…)

I work 100% remotely, with autonomy, rigor, and good humor.

The goal: to save you time, relieve you of time-consuming tasks, and allow you to stay focused on what matters to you.

📩 Feel free to contact me, even for a few hours a week or a one-off mission!

Languages

English
Native or bilingual
Spanish
Fluent
Portuguese
Basic
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

Nolwenn Mollar
Remote administrative assistant
January 2026 - Today (5 months)
Administrative assistant with several years of experience
in file management, invoicing, administrative follow-up
and customer relations. Used to working in
support of management in demanding environments, I
know how to manage multiple priorities, organize schedules,
coordinate tasks and ensure rigorous follow-up. Comfortable
with remote work, digital tools and the management
of significant administrative volumes.
Virtual administrative assistant
Hôtel La Capelle
Receptionist
HOSPITALITY
May 2024 - January 2026 (1 year and 8 months)
Millau, France
Daily management of client files, invoicing, administrative follow-up
and financial operations. Rigorous processing of requests, adherence
to internal procedures and coordination with various stakeholders.
Work in an environment with high demands for quality and responsiveness.
Clear and structured writing Excellent spelling Adherence to procedures Time management and deadline adherence Telephone switchboard
Campanile
Versatile Receptionist
HOSPITALITY
April 2021 - April 2024 (3 years)
Millau, France
Welcoming guests, check-in, check-out, cashier, month-end protocols, group and corporate booking management. Placing stock orders, managing housekeeping team, Opera Fols and Geho software, providing information on restaurants, daily life and tourist activities, social media sharing, linen, housekeeping. Breakfast service. Responding to customer needs at all hours.
Sense of service Organization Writing Customer service Calendar management