Nolan Carré

Client History:

Quabeez (Prospecting/Client Acquisition)

Newdeal (Prospecting/Client Acquisition)

Woodybus (Commercial Strategy/Tool Development/Prospecting)

Hetmos (Prospecting/Commercial Analysis and Diagnosis)

📌 Commercial Analysis and Diagnosis

- Audit of sales and prospecting processes.

- Analysis of commercial performance: figures, KPIs, conversion.

- Evaluation of the market, target customers, and competition.

📌 Commercial Strategy

- Development of an effective prospecting strategy (channels, targets, messages).

- Definition of a loyalty strategy to maximize customer value.

- Development of commercial action plans tailored to company objectives.

📌 Prospecting and Client Acquisition

- Creation or optimization of prospecting call scripts or emails.

- Implementation of prospecting campaigns.

- Segmentation and qualification of prospects.

📌 Team Training and Support

- Training of sales teams (sales techniques, negotiation, follow-up).

- Field support (coaching during calls or meetings).

- Implementation of KPIs to track sales team performance.

📌 Development of Commercial Tools

- Creation or optimization of sales materials (pitch, brochures, presentations).

- Implementation or improvement of a CRM to structure prospect tracking.

- Optimization of the sales pitch (USPs, storytelling).

📌 Commercial Crisis Management

- Identification of the causes of sales decline.

- Recommendations for reviving a slowing commercial activity.

- Management of customer or commercial conflicts.

📌 Digital Strategy and Growth Hacking

- Development of digital prospecting strategies (LinkedIn, advertising campaigns).

- Automation of prospecting tasks (emailing, bots).

- Analysis and improvement of online visibility to attract leads.

Co-management of the production department. Ensuring customer satisfaction and loyalty by offering personalized support and proactive solutions (Clients: Cegid, Apogea, Microsoft, UKG). Serving as the primary point of contact for clients, addressing their needs and resolving issues effectively. Ensuring the onboarding of new clients and overseeing their successful adoption of products or services. Monitoring customer usage of solutions to identify upsell and cross-sell opportunities. Conducting regular check-ins with clients to optimize their experience and maximize their ROI. Building strong relationships to establish trust and acting as a customer advocate within the company. Collaborating with internal teams (sales, product, support) to align solutions with client objectives.

Definition and implementation of prospecting and business development strategies. Identification and acquisition of new clients and strategic partners. Customer relationship management to maximize loyalty and satisfaction. Market analysis and competitive intelligence to identify growth opportunities. Development of new markets and launch of innovative projects. Collaboration with internal teams to align commercial and operational objectives. Performance tracking via KPIs and regular reporting to stakeholders.