NSFreelancer profile translated to English.
Back to original languageAbout Nogaye
Looking for a reliable, organized, and 100% operational assistant from day one? Look no further.
Independent assistant with over 10 years of experience, capable of efficiently, autonomously, and professionally handling your administrative, commercial, and customer relations tasks remotely.
I step in where you need breathing room:
• Data entry and formatting, proofreading
• Administrative follow-up, invoicing, order management
• Customer responses, pre-qualification, after-sales support
• Professional content creation (emails, fact sheets, materials)
• Commercial document design (flyers, banners, etc.)
I work with various tools (Google Workspace, Office, Axonaut, Pennylane, Sage, Canva, Notion, Microsoft Office Suite, CMS, etc.) and adapt to your processes.
Serious, proactive, and invested, I treat each mission as if it were for my own company.
With me, you gain time, peace of mind, and real, trustworthy support.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- TeleperformanceTELECONSEILLERESeptember 2022 - November 2024 (2 years and 2 months)Reims, FranceHandling and managing calls related to issues with the use or functioning of alarm systems / Remote troubleshooting of customer alarm systems / Handling an average of 50 calls per day / Sales (extensions to complete the customer's alarm system)
- Epicerie Ô 4 Coins du Monde ReimsMANAGER AND GENERAL DIRECTORJanuary 2020 - January 2022 (2 years)FranceProduct stocking / Inventory / Checkout / Invoice creation / Money transfer agent (Ria) / Placing and managing supplier orders / Website creation and management / Customer relationship management / Social media communication / Creation of communication materials (banners, videos, etc.)
- LNDA Services et Transport ReimsREMOTE ADMINISTRATIVE AND COMMERCIAL ASSISTANTJanuary 2019 - January 2020 (1 year)FranceAppointment management / Administrative management / Invoicing / Phone reception / Order placement / Implementation of an archiving system / Management of schedules and tour timings, etc.OWNER OF A MICRO-ENTERPRISE
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Education
- Professional Qualification in Light Goods Road TransportDIGIMOOV2022
- BTS (Higher National Diploma) in SME-PMI Management AssistanceLycée Chevrollier2017