Freelancer profile translated to English.

Description

I am happy to briefly introduce myself, my experience, and my strengths. My name is Nofal Schubab, I am 28 years old and work as a freelancer in the IT sector as 1st & 2nd level support. I come from Augsburg and look forward to new projects both remotely and on-site, but only in the Augsburg/Munich area.

I would be happy to work with you.

Sincerely,

Nofal Schubab

Languages

German
Native or bilingual
English
Fluent
Spanish
Basic
Persian
Native or bilingual

Workplace preferences

Can work on-site

München (up to 50km)

Universitätsklinikum in Augsburg
1st & 2nd Level Support / Onsite Supporter
HEALTH AND WELLNESS
July 2020 - February 2023 (2 years and 7 months)
Augsburg, Germany
July 2020 - It's my current job (2 years 7 months)

IT Support & 1ST & 2ND LV SUPPORT & ON - SITE SUPPORT Insurance September 2020 to November 2022 Successful project at the University Hospital Augsburg WITH Onsite Technician and Win10 Rollout, in Pfersee - Process tickets via KIX - Documentation of all data in KIX - Replacement of old devices - Company operating system update planning (Win 10 Rollout) - Install Win10 updates - Setup of notebooks and mini PCs - User support via remote and troubleshooting of all kinds (PC, connections, printers, special software of the UK Augsburg etc.) - Delivery and installation of hardware - Set Active Directory groups - Printer and hardware EQ entries in databases - Installation/removal of RAM and SSD hard drives - Database management (hardware & user) Active Directory & SCCM User ManagementDatabase Management Management
Windows 10 SCCM Active Directory Hardware Database Management Software Team Management
Dell MEAG in München
1st & 2nd Level Support
REAL ESTATE
October 2019 - February 2020 (5 months)
Bayern, München
1ST & 2ND LV SUPPORT Insurance October 2019 to February 2020 Parallel successful project as a freelancer for Dell MEAG project in Munich - Windows 7 to 10 Rollout - Windows upgrades via SSCM - Data backup and creation of backups - Hardware and software support - Warehouse work - Packing and unpacking of goods - Loading and unloading of transporters - Quality control
Windows 10 Windows 7 Software Development Hardware SCCM Databases BACKUP
Münchener Rück in München
1st & 2nd Level Support
BANKING AND INSURANCE
March 2019 - March 2020 (1 year)
München, Germany
1ST & 2ND LV SUPPORT Insurance March 2019 to March 2020 Successful project as a freelancer for DELL Munich Re project in Munich - Windows 7 to 10 Rollout - Windows upgrades from 7 to 10 via SSCM - Dismantling of old hardware - Setup of new hardware - Data backup and creation of backups - Floorwalking with users on-site - Hardware and software support - Warehouse work - Packing and unpacking of goods - Loading and unloading of transporters - Quality control
Windows Windows 10 Windows 7 Software SCCM IT Support Hardware