Freelancer profile translated to English.

Description

Are you anindependent hotelieror managing a **small group**? Do you want to increase profitability, professionalize your teams, or ensure the continuity of your operations?

Formerly aHotel Director, Revenue Management expert, and photographer,I support human-sized establishments, hand in hand, to transform their operational challenges into growth levers through a 360° approach. My goal? To make you autonomous, performant, and proud of your image.

My areas of expertise:

📈Revenue Management & Distribution

Defining pricing strategies to maximize your NRevPAR.
Optimizing your distribution mix and reducing reliance on OTAs.
Implementing management tools and training your teams in a results-driven culture.

✨Customer Experience & Quality Audit

Mystery shopper audits and complete customer journey analysis.
Defining service standards and optimizing your online reputation.
On-site support to upskill your employees.

📸Visual Communication & Marketing

Professional photo reports to showcase your establishment.
Content strategy and visual identity for your social media and website.
Conversion optimization to boost your direct bookings.

⚙️Management Optimization

Internal process audits and reorganization for greater efficiency.
Analysis of your management ratios and profitability optimization (P&L).

🚀Transition Management

Interim management of establishments (replacement, opening, or change phase).
Team stabilization and daily operational management.

💬Have a project or need an audit? Let's discuss it during an initial conversation!

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Arcachon (up to 50km), Biarritz (up to 50km), Lyon (up to 50km), Orléans (up to 50km), Marseille (up to 50km)

BEST WESTERN ARCACHON LE PORT ***
Director
HOSPITALITY
September 2023 - July 2025 (1 year and 10 months)
Arcachon, France
• Budget establishment, management ratios analysis, performance monitoring: 2024 EBITDA +10 points vs. previous year
• Operational management, quality monitoring
• Team recruitment and training, payroll, scheduling
• Revenue management performance monitoring, pricing strategy definition, KPI analysis
• Business development and group strategy management
• Monitoring and preparation for control body visits, safety commission, etc.
• Project management: internalizing housekeeping, fiber optic deployment, supplier changes, PMS changes, relaunching seminars, etc.
Revenue Management Internal Audit Corporate Strategy Quality Management Profitability Optimization
ALBORAN
Multi-Hotel Revenue Manager
HOSPITALITY
January 2021 - January 2023 (2 years)
Bordeaux, France
• Revenue management for 13 Accor, IHG, and Marriott franchised hotels:
Over €30M in net sales in 2022 / 970 rooms from 2* to 4*
• Strategy definition and mix optimization
• RevPar and NRevPar optimization
• Competitive set benchmarking and market share monitoring
• Leading revenue meetings with directors and performance reviews with senior management
• Budget and forecast definition
• Development of analytical tools
• Distribution channel management and optimization of establishment visibility
Revenue Management Benchmarking and Competitive Analysis KPI Dashboards Budget Management Sales Strategy
Accor Hotels
Assistant Revenue Manager France
HOSPITALITY
January 2019 - January 2021 (2 years)
Paris, France
• Updating Topline reports for managed locations in France (+40 hotels)
• Developing reports for the Southern Europe management committee
• Optimizing and developing analysis tools
Pricing KPI Dashboards Creation of Monitoring Tools Report Writing Optimization