Freelancer profile translated to English.

Description

Social Media Manager & 360 digital communicator, I support brands in the design and management of tailor-made communication strategies.

Creative, autonomous, and results-oriented, I work on the entire system: editorial strategy, content creation, brand content, social media management, SEO, and SMA...

I have worked in very diverse environments – energy, tech, fashion, decor, lifestyle – which allows me to adapt codes, formats, and messages to each target audience and sector.

My goal: to develop brand visibility, engage their communities, and generate impact.

Available for new challenging missions.

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Conversational

Workplace preferences

Can work on-site

Aix-les-Bains (up to 50km), Annecy (up to 10km), Chambéry (up to 10km), Grenoble (up to 10km)

Hellio Solutions
Social media manager & 360° communication
ENVIRONMENTAL
September 2020 - July 2024 (3 years and 10 months)
Paris, France
- Elaboration, management, and writing of the editorial calendar in complete autonomy (B2B and B2C)
- Creation of visuals on Figma or Photoshop
- KPIs: monthly, semi-annual, and annual reporting - analysis of N-1 results and implementation of strategic improvement plans and new objectives
- Moderation of online communities using the AgoraPulse tool and crisis communication management, monitoring of Google reviews and Verified Reviews (responses and case management on Salesforce with the Customer Care team)
- SMA, budget management
- Influencer marketing: prospecting, briefing agencies or influencers, storyboard creation for video - Youtube, Instagram, Twitch live - integration of pre-roll, mid-roll, or post-roll, creation of UTMs for tracking leads generated on Hubspot, monitoring operations and KPIs
- Integration of press releases and alerts on Hubspot (layout, SEO optimization), creation of landing pages for specific operations
- Writing SEO articles and press releases
- Internal communication: writing and sending internal newsletters on Hubspot, organizing events
Instagram Marketing Copywriting SEO Writing Community management
WEBPOPULATION
Social Media Manager
DIGITAL AND IT
September 2016 - November 2017 (1 year and 2 months)
Paris, France
- Management of the agency's various clients/brands' social networks.
- Creation of content and management of different platforms (Facebook, Twitter, Instagram, Pinterest, LinkedIn, Hooz, and WordPress blogs)
- Client support to best meet their expectations
- Writing and monitoring of editorial lines
- Creation of social media plans for prior client approval
- Management of sponsored Facebook and Instagram campaigns
- Moderation of various client requests on social platforms via the AgoraPulse tool.
- Handling of customer service requests (orders) via the WShop back-office tool.
- Establishing partnerships with influential bloggers
- Prospecting and proposing strategic recommendations for clients and prospects
- Brand reputation management
- Daily monitoring of technological and social media innovations
Instagram Marketing Social networks Community management Sponsored links Webmarketing
Soleil Sucré
Junior E-commerce Project Manager, Customer Relations Manager
FASHION AND COSMETICS
January 2015 - December 2015 (11 months)
Paris, France
- Organize and participate in meetings or project reviews (Website evolution, optimizations)
- Data management
- Operational project management:
*Weekly creative briefs for the web agency (Zoning, newsletter...)
*Conducting functional tests to ensure the quality of delivered elements: site optimizations, user tests, and production or pre-production acceptance testing, identifying potential anomalies and monitoring their resolution.
*Creation and launch of promotions via the Magento back-office tool.
- Support and coordination of external stakeholders involved in various projects (Web to store, Google Analytics, Specific developments, Google AdWords)
- Monitoring innovations and competitor benchmarking: Collect, compare market information, propose action plans based on these analyses.
- Reporting, project summaries, ROI measurement of investments and KPIs...
- Community management: Writing social media plans, managing and populating all social networks (Facebook, Google+, Twitter, Instagram, Pinterest)
- e-CRM: Handling customer requests, daily customer relationship monitoring (ticketing, loyalty program tracking, RMA and customer return management, reporting)
E-commerce Community management Webmarketing Web project management CRM