About Noémie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- The Family VanCo-founder and CMOTRAVEL AND TOURISMSeptember 2021 - Today (4 years and 8 months)Dax, France• Implementation of the marketing strategy in collaboration with the CEO• Implementation of the online and offline communication strategy for pre-launch, launch, and post-launch• Management of visual needs for the website, advertising campaigns, and social media• Content marketing: content writing• SEO strategy management• Management of various marketing, communication, and event projects• Management of social media (Facebook, Instagram, Linkedin) and The Family Van's editorial calendar across different communication channels• After-sales service management
- PatineCustomer Relations ManagerFASHION AND COSMETICSMarch 2023 - December 2023 (9 months)
- ChooseCustomer Success ManagerE-COMMERCENovember 2022 - Today (3 years and 7 months)Paris, France• Customer success management role• Handling incoming customer tickets and requests on various issues: delivery, pre-sales, orders, returns, and refunds
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Education
- Master of Marketing & CommunicationUniversity Paris 2 Panthéon-Assas2021Master 2 (M2), Marketing et communication Spécialité droit et data
- Exchange ProgramESIC Business & Marketing School2019Programme d'échange