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Noella RabialahyNR

Noella Rabialahy

Sales Advisor

€126/day
Beau Bassin-Rose Hill, MU
3-7 years
Team management
Sales assistant
Performance management
Skills assessment
Production monitoring

Average response time: 1 hour

Freelancer profile translated to English.
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About Noella

Virtual assistant and customer relationship specialist | 5+ years of experience in telesales and team management

Dynamic and organized professional, I support you in managing your remote activities thanks to a solid experience in customer support, remote sales and operational team management.

My services:

• Management of incoming emails and calls / After-sales service
• Order taking and logistics monitoring
• Telesales & customer advice
• Administrative support (KPI monitoring, report preparation)
• Coaching / training / team support

With my background at Vivetic and EURO CRM, I know how to quickly adapt to different tools and contexts. My approach is results-oriented, with particular attention to the quality of service.

Based in Mauritius, available remotely for one-off or recurring assignments.
E-commerce
Education Companies
Social Networks
Postal Services and Logistics
Telecommunications

  • French

    Fluent

  • English

    Conversational

  • Malagasy

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • EUROCRM
    SALES ADVISOR
    July 2025 - Today (11 months)
    BtoB call emission
    Customer prospecting for service sales
    Advise customers on products for sale
    Email processing
    B2B prospecting Sales assistant E-mailing Microsoft Word Microsoft Excel
  • EURO CRM
    Sales assistant
    October 2022 - July 2025 (2 years and 8 months)
    Remote sales advice Order taking and implementation of optical and telephone devices Incoming call taking After-sales service for orders taken from the sales department
    Microsoft Word Microsoft Excel Microsoft Powerpoint E-mailing After-sales service
  • VIVETIC GROUP
    Team Manager and Trainer
    January 2021 - August 2022 (1 year and 8 months)
    Madagascar
    Team supervision and management SLA, KPI interpretation Coaching and call evaluation On-the-ground support and classroom training Implementation and monitoring of action plans
    Microsoft Excel Team management Performance management Skills assessment Production monitoring
Check out Noella's experience

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Education

  • Baccalauréat Serie D
    Lycée d'enseignement général
    2013
    Baccalauréat Serie D
  • Etude en économie générale
    Université Ankatso Madagascar
    2015
    Etude en économie générale
Check out Noella's education

Skill set

B2B prospecting
E-mailing
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
After-sales service
Sales
Customer follow-up
Logistics

Categories