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Noelia AgrafojoNA

Noelia Agrafojo

Operations Specialist, HR, AP/AR & Payroll Support

€500/day
Zurich, CH
8-15 years

Average response time: 1 hour

About Noelia

Looking to scale your operations, automate your back office, or secure flawless Swiss compliance? I bridge the gap between administrative processes and digital workflows.

I am a systems-oriented Operations Specialist with a proven track record of optimising internal infrastructures for Swiss startups, SMEs, and enterprise environments. My unique edge is my technical literacy: because I understand coding and database logic (JS/SQL fundamentals), I design smarter, data-driven workflows that seamlessly bridge the gap between business needs and IT systems.

How I help your business succeed:
  • Swiss HR, Payroll & Mobility Compliance: Expert management of Swiss labour laws, payroll coordination, pension funds, withholding taxes, and global mobility (visas/work permits). I ensure your business remains 100% audit-ready.
  • Process Automation & Smart Workflows: Turning manual, time-consuming administrative tasks into automated, solo-execution workflows. I build structured request forms, procurement tracking systems, and frictionless internal pipelines.
  • Data Logic & ERP Operations: Navigating and managing data structures within key business platforms (such as SAP, Oracle, Workday, and BambooHR) to ensure clean data flow and eliminate operational silos.
  • End-to-End Business Operations: Handling complex AP/AR cycles, vendor management, international supply chain logistics, and cross-border administrative coordination.
Why work with me?
I don't just handle paperwork; I understand the digital architecture behind modern business tools. This allows me to collaborate effectively with technical teams and set up operations that actually scale. Additionally, as a native German and Spanish speaker with fluent English, I easily support both local Swiss businesses and international teams.

Let's optimise your internal infrastructure. Reach out today to discuss your project!

  • German

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Fluent

  • Japanese

    Conversational

  • French

    Basic

  • Italian

    Basic

Remote only
Primarily works remotely

Experience

  • Freelancer
    Business Operations & People Specialist
    January 2025 - Today (1 year and 5 months)
    • Manage specialised HR consulting projects for SMEs, focusing on auditing internal policies and aligning digital workflows with Swiss labour regulations
    • Execute precise Accounts Payable (AP) and Receivable (AR) cycles, ensuring complex invoice reconciliation and cash flow monitoring for independent business owners
    • Design and implement automated procurement systems and vendor tracking databases to enhance transparency and fiscal control within small-scale operations
    • Serve as a remote operations partner for international clients, providing multilingual support for cross-border administrative and social security inquiries
    Human Resources Accounts payable Accounts receivable payroll administrator Administration
  • Protiviti Switzerland GmbH
    HR Generalist
    March 2025 - July 2025 (4 months)
    • Acted as the primary HR Generalist for a team of 25, managing the full employee lifecycle and serving as the direct point of contact for all personnel and vendor-related queries
    • Directed Swiss-specific HR administration, including the precise drafting of employment contracts, complex reference letters, and confidential correspondence
    • Oversaw local payroll and benefits coordination, ensuring seamless execution of pension plans, insurance, and statutory allowances (maternity, child) in line with local regulations
    • Facilitated employee mobility and compliance by managing work permit requests, renewals, and visas, while coordinating with local tax and insurance authorities
    • Maintained rigorous tracking and reporting, providing data-driven insights on leave management and personnel records to support local leadership
    Human Resources HRIS Administration payroll administrator opera
  • Google Switzerland GmbH
    HR Coordinator
    March 2024 - December 2024 (9 months)
    • Delivered localised HR solutions within a high-pressure, enterprise environment, supporting a diverse workforce of approximately 5,000 employees at the client’s Zurich campus
    • Served as an expert on the Swiss legislative framework, providing counsel on local labour laws, insurance claims, and statutory reporting to mitigate compliance risks
    • Collaborated with internal and external stakeholders to manage large-scale HR processes, including leave management, onboarding, and exit documentation for a global talent pool
    • Drove process improvements and change management, identifying efficiency gains in HR operations and supporting the creation of new localised policies
    • Leveraged data analytics for decision-making, conducting ad-hoc HR projects to provide strategic insights within a fast-paced, dynamic corporate setting
    Human Resources HRIS Administration Operations payroll administrator

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Education

  • Complete Web Development Bootcamp
    London App Brewery
    2024
    Complete Web Development Bootcamp
  • Coding Fundamentals I & II
    Google Grasshopper
    2022
    Coding Fundamentals I & II

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