Freelancer profile translated to English.

Description

Systems and networks administrator specialized in the management, security, and optimization of multi-environment IT infrastructures (Windows, Linux, IP telephony). I support companies in configuring, monitoring, and maintaining their servers, networks, and equipment, while ensuring efficient and responsive user support.

My experience allows me to manage integration, migration, and automation projects, with a focus on service quality and technical documentation. My qualities: rigor, pedagogical approach, autonomy, and customer service orientation.

Whether you want to strengthen the stability of your IS, migrate to the cloud, or improve your teams' technical support, I put my expertise at your service for concrete and lasting results.

Languages

English
Native or bilingual
Spanish
Conversational

Workplace preferences

Can work on-site

Colmar (up to 50km)

CloudHost
Junior System Administrator
TELECOMMUNICATIONS
September 2023 - March 2024 (6 months)
Germany
Administration of a server park (Windows and Linux) for professional clients: installation, configuration, maintenance, and supervision of physical and virtual infrastructures. Daily management of backups, system restoration, and updates. Handling user incidents, ticket resolution, technical documentation writing, and team support. Deployment of network solutions (IP equipment, security), automation of recurring tasks, technical watch, and participation in optimization projects.
System Administration Network Administration IP Telephony IT Supervision User Support
Interox
Sales Specialist
TECH
June 2021 - October 2023 (2 years and 4 months)
France
Business development with B2B clients. Active prospecting, needs identification, offer presentation, and negotiation. Sales follow-up, client portfolio management, and regular reporting. Participation in trade shows and coordination with the marketing team to increase product visibility.
Prospecting Customer Relationship Management (CRM) Sales Negotiation Sales Tracking Teamwork
Villa Martinique
Reception Manager
HOSPITALITY
January 2023 - March 2024 (1 year and 2 months)
Martinique
Welcoming and directing clients, managing reservations and check-ins/check-outs. Supervising the reception team's schedule, responding to specific requests, and managing unforeseen events. Ensuring service quality, monitoring customer satisfaction, and applying organizational procedures.
Physical and Telephone Reception Reservation Management Strategic Planning Team Supervision Customer Service