About Nizar
English
Fluent
Arabic
Fluent
French
Native or bilingual
Experience
- Hubside Store.comregional operations managerRETAIL (SMALL BUSINESS)July 2020 - Today (5 years and 11 months)Paris, FranceManagement and leadership of 10 POS in the Ile de France (75-92-78) – 60 employees / €4MRecruitment of teams within the scope (≃100 employees)Validation of profiles, integration training on a 3-week onboarding and support for recruited managers.Management of points of sale and teams in the IDF Ouest region (10 stores)Development of turnover (+15% per year)Guarantor of the adoption of the company's objectives and strategy(supporting teams in their missions and in achieving their objectives)Guarantor of the merchandising of points of sale in compliance with the concept and the brandGuarantor of respect for the brand image within the scope (behavior, presentation, continuous training)Guarantor of the customer experience (customer satisfaction rated at 9.1/10 via external audit)Monitoring of shift planningMonitoring of stock management and the supply process (stock value at 110% of turnover)Company development: opening of 3 new points of saleReception of POS in collaboration with the works teamsImplementation of processesImplementation of marketing events in partnership with shopping centersReporting on the scope:Monthly presentation on the performance of my scope in CODIRWeekly animation with breakdown of objectives for better anticipation
- HUBSIDE STORE|Regional Operations ManagerJanuary 2020 - January 2022 (2 years)Management and leadership of 10 POS in the Ile de France (75-92-78) – 60 employees / €4M ❑ Recruitment of teams within the scope (≃100 employees) Validation of profiles, integration training on a 3-week onboarding and support for recruited managers. ❑ Management of points of sale and teams in the IDF Ouest region (10 stores)• Development of turnover (+15% per year)• Guarantor of the adoption of the company's objectives and strategy• (supporting teams in their missions and in achieving their objectives)• Guarantor of the merchandising of points of sale in compliance with the concept and the brand• Guarantor of respect for the brand image within the scope (behavior, presentation, continuous training)• Guarantor of the customer experience (customer satisfaction rated at 9.1/10 via external audit)• Monitoring of shift planning• Monitoring of stock management and the supply process (stock value at 110% of turnover) Company development: opening of 3 new points of sale• Reception of POS in collaboration with the works teams• Implementation of processes• Implementation of marketing events in partnership with shopping centers Reporting on the scope:• Monthly presentation on the performance of my scope in CODIR• Weekly animation with breakdown of objectives for better anticipation
- The Walt Disney CompanyArea managerRETAIL (SMALL BUSINESS)February 2014 - July 2020 (6 years and 5 months)Paris, FranceManagement and leadership of 2 Parisian POS (Champs-Elysées & Shop-in-Shop GL Hausmann) – 70 employees / €25MImplementation and coordination of the brand's commercial growth strategy in the POS:Commercial development since 2016 (turnover +25% / Transformation rate +15pts)Customer experience improvement since 2016 (SatCli +30pts (>85%) / through a “brand ambassador” approach)Optimization of variable costs via redesign and renegotiation of contracts (security and maintenance) with historical partnersRecruitment, adaptation, and skills development of supervisorsLegal and procedural monitoring + Monitoring of merchandising rulesFull management of MKG operations and product launch events in the POSInterim management (budgetary coordination) of the Country Head since 2018Support and development of medium and long-term projects
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Education
- manager certifierorange business school2008