About Nioty
Malagasy
Native or bilingual
English
Conversational
French
Fluent
Experience
- - PREMIERE AGENCE DE MICROFINANCECustomer Support Center AgentFebruary 2023 - Today (3 years and 4 months)Managing customer requests and monitoring recovery files Assistance and training of customers on m-kajy digital services Collaboration with the sales team to achieve monthly objectives Monitoring complaints to improve customer satisfaction
- COLARYS CONCEPTAppointment Setting and Telesales AgentJanuary 2022 - August 2022 (7 months)Prospecting and qualifying leads via telephone calls Appointment setting for sales teams Consistent achievement of performance objectives set by management
- COSMOSSales AgentJuly 2021 - November 2021 (4 months)Greeting and guiding customers in their purchases Highlighting promotions and special offers Maintaining a clean and organized commercial environment
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Education
- MS-Excel Advanced, level 2GENESE2024MS-Excel Avancé, niveau 2
- 2ndCNTEMAD20232ème