About Ninon
💡 Internal Communication and Change Management Consultant | Facilitation and Collective Intelligence
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- CNFPT - Centre National de la Fonction Publique TerritorialeInternal Communication TrainerPUBLIC SECTORMay 2025 - Today (1 year and 3 months)Évry, FranceWith 10 years of expertise exclusively in communication, I offer training for local authorities wishing to discover internal communication or be supported in implementing innovative strategies, methods, and practices.- Collective intelligence- Co-creation, design thinking- Fun facilitation techniques- Graphic facilitation- Project modeTogether, we cover theory and put it directly into practice with concrete case studies. Beyond pure internal communication, we discuss current topics: welcoming new employees, crisis communication, project management, ecological transition, employer branding, artificial intelligence...
- Département de l'Aube (Conseil départemental)Project Manager - Public Policy SupportPUBLIC SECTORFebruary 2022 - Today (4 years and 6 months)Troyes, FranceLa MAPP (Mission d'Appui aux Politiques Publiques), internal incubator serving the local authority.🎙 In service of internal communication- Definition of an internal communication strategy (continuous diagnosis, evolving action plan, monitoring, and evaluation).- Support for departments in promoting and simplifying their projects to colleagues (formalizing multi-channel and adapted internal communication plans).- Management of the local authority's internal newsletter (coordination of the editorial committee, article writing, layout monitoring, distribution, printing, readership surveys...).- Organization of internal events to foster cross-functional collaboration and inter-departmental knowledge (site visits, New Year's ceremony, summer social events, newcomer tours, ...).🔧 In service of (future) project owners (or as designated manager)- Monitoring new working methods and administration modernization.- Diagnosis, benchmarking, and recommendations on various topics to prepare for the launch of public policies.- Operational assistance: defining objectives, cross-functional organization, methodology, project monitoring, and evaluation.- Stakeholder coordination: assistance in identifying internal and external partners, cross-functional network animation.- Facilitation of project handover to the designated manager.☝️ Undeniable strengths: professional curiosity, methodology, versatility, pragmatic approach, adaptability, responsiveness...👀 To support our colleagues in various technical fields: cybersecurity, carpooling, ecological transition, employer branding, territorial engineering, sports, territorial food plan, digital inclusion, business continuity plan, integration, social works management committee, management team animation (seminars, board meetings...).
- Département de l'Aube (Conseil départemental)Communications OfficerPUBLIC SECTOROctober 2017 - Today (8 years and 10 months)Région de Troyes, FranceI carry out my duties within a team of 4 communications officers, in the Communications Department, in close collaboration with the President of the Departmental Council, elected officials, departmental administration (including structures like the Aube Sports Center, the Cité du Vitrail, etc.), and certain external partners, such as the Departmental Tourism Agency.📰 External communication of the local authority> Press relations: information gathering, writing press releases and kits> Project management: contribution to communication strategy development, content creation, production and distribution monitoring of communication tools, reflection on a graphic charter> Management of print publications: writing, production monitoring, and distribution of practical guides, brochures, agendas, posters, invitations, greeting cards, etc.🖥 Digital aspect> Management of the Department's institutional website and satellite sites: updates, enrichment, monitoring of new event-related or departmental service sites (from site structure to launch)> Analysis and development of social media platforms (Facebook, Twitter, LinkedIn)> Creation and management of an internal newsletter (Mailchimp formatting, content structuring, campaign analysis)👥 Internal stakeholders> Elected officials and various Department services👋 External stakeholders> All economic, tourism, and cultural partners of the local authority, the press, service providers (graphic designers, printers, etc.), the public, users.
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Education
- Master in Marketing and Business ManagementISAM-IAE Nancy2015* Etudes de marché, plans marketing * Mise en place de stratégie et actions de communication * Aspects internationaux du marketing * Fondements du marketing mobile/digital (mémoire 1ère année) * Merchandising, marketing sensoriel, expérientiel Mémoires : Master I : Comment travailler en tant que Community Manager face à des usages naissants ? NTIC et renversement des pratiques : vers une économie de la contribution Master II : La communication B2B comme alliée dans la relation client en temps de mutation : connaître son marché et ses clients pour conserver son leadership | Le cas d’EDF Direction Commerce Est sur le marché de l’électricité face à la fin des Tarifs Réglementés de Vente
- Bachelor's Degree in Applied Foreign Languages - English / SpanishUniversity of Reims2013* Apprentissage des langues et mise en application dans le monde du travail * Traduction (commerciale, littéraire de l'anglais vers le français et inversement, de l'espagnol vers le français et inversement) * Connaissances de l'histoire hispanophone et anglophone * Fondements du marketing * Création de site web
Certifications
- Cervantes Diploma - Spanish as a Foreign LanguageInstituto Cervantes2010
- TOEIC English 895/995TOEIC2014