Freelancer profile translated to English.

Description

I help organizations get the most out of their ServiceNow platform and make AI truly work in practice — not as an experiment, but as a productive solution.

With over 4 years of ServiceNow experience and 3+ years in AI/GenAI consultancy, I work for enterprise environments where quality and speed both count. My background combines in-depth platform knowledge (portals, NX, Now Assist, Predictive Intelligence, Virtual Agent) with hands-on AI implementations based on modern LLM architectures.

What I do:

ServiceNow

I develop custom widgets, portals, and AI functionality within the Now platform. Think of NX Next Experience portals, Knowledge Management, Now Assist ITSM, and workflow automation. Previously, I worked for clients such as NS, ABN AMRO, and Alliander.

AI & Automation

From strategy to implementation: I build AI solutions that integrate with existing processes. From LLM-based routing and conversational agents to voice agents and multi-agent orchestration. I am the founder of Snow-Flow, an open-source multi-agent platform for ServiceNow that achieves 8,500+ weekly NPM downloads.

Client Profile:

I prefer to work with medium and large organizations in sectors such as government, finance, energy, and transportation — where complexity is normal and quality is not an option.

Industry field of expertise

Languages

Dutch
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Apeldoorn (up to 50km), Amsterdam (up to 50km)

GroeimetAI
Founder & AI Developer
April 2023 - Today (3 years and 4 months)
Apeldoorn, Netherlands
As Founder & AI Developer, I build innovative AI solutions and products. I developed the Snow-Flow platform for ServiceNow integrations with AI agents via MCP, and launched SaaS products such as SnelNotuleren.nl (AI minutes) and maakCVeetje.nl (AI CV generator). Additionally, I advise organizations on strategic AI implementations and the AI Agent Economy, and develop AI-driven websites and automations for clients.
ServiceNow Scripting & Automation Agile Project Management Cloud Integration IT Strategy
NS
ServiceNow Developer
March 2026 - Today (5 months)
Utrecht, Netherlands
As a freelance ServiceNow Developer, I am responsible for the further development and optimization of the ServiceNow platform at NS. I work on improving ITSM processes, building custom applications, and implementing AI-driven solutions within the ServiceNow ecosystem of one of the largest transport companies in the Netherlands.
ServiceNow IT Service Management System Integration
Alliander
ServiceNow Developer
August 2025 - February 2026 (6 months)
Haarlem, Netherlands
As a freelance ServiceNow Developer at Alliander, I implemented AI-driven solutions within the ServiceNow platform. I developed a universal request widget with AI-driven routing, implemented Task Intelligence for automatic incident classification and automated summaries, and configured Now Assist for ITSM and Creator. Additionally, I built knowledge articles and catalog items for improved self-service.
ServiceNow IT Service Management IT Strategy Now Assist