About Nicole
French
Native or bilingual
English
Fluent
Experience
- SAMSUNGSales Administrator ManagerDecember 2022 - Today (3 years and 6 months)93400 Saint-Ouen-sur-Seine, FranceManagement of the installer client portfolio. Management and entry of orders up to delivery tracking. Creation of delivery notes and transmission of information to logistics. Management of disputes, returns, and processing of credit notes. Stock management and request for stock transfer from the Netherlands or other subsidiaries. Reporting of client data on the Excel spreadsheet.
- TOASales Administrator ManagerNovember 2019 - November 2022 (3 years)Villepinte, FranceManagement and entry of customer orders on SAP. Processing and editing of delivery notes once the product is available. Management of invoices and credit notes. Follow-up and processing of files sent by sales representatives. Management and reception of incoming and outgoing customer calls. Reporting of commercial sales on the pivot table. Management and reception of incoming and outgoing customer calls.
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Education
- Professional Baccalaureate in Reception ServicesLycée du Grand Cerf Bezons2006Baccalauréat Professionnel Services Accueil
- BTS Negotiation and Customer Relations (Level)IMC PARIS2008BTS Négociation et Relation Client (Niveau)