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Nicolas Z.NZ

Nicolas Z.

EXPERT IN ONLINE AND OMNICHANNEL RETAIL

€750/day
Genval, BE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

Hello,
My professional life can be divided into three distinct periods:
The first part led me to hold increasing responsibilities in financial functions, from internal auditor to financial and administrative director, for 11 years successively at PetroFina, the European Commission, SITA (Société Internationale des Télécommunications Aéronautiques) and the Motion Picture Association (MPA).
I then left finance for a more operational role in the protection of intellectual property of audiovisual works at the MPA as director of anti-piracy operations EMEA (Europe, Middle East and Africa) for 7 years.
Passionate about eCommerce, I then decided to change direction and, after completing numerous eBusiness training courses, I developed and co-founded an online pharmacy (PharmaClic) which I raised to the top 3 online pharmacies in 3 years and then sold to the Medi-Market group. I supported the growth of the Medi-Market group for 4.5 years, holding the position of digital director. After integrating PharmaClic into Medi-Market's nascent ecosystem, I established the foundations of an omnichannel strategy before transferring my responsibilities to a new team and contributing to the migration of the digital ecosystem to a new platform.
After a sabbatical and the publication of two historical books on Russian White emigration (from which I originate), I would now like to offer my services as a freelancer.
I can assist a retailer in the strategic thinking and/or implementation and/or audit and/or redesign and/or management of its omnichannel eCommerce, or one or more components of its omnichannel eCommerce (e.g., digital team, supply chain, payment systems, marketplace, CRM, SEO/SEA, BI, etc.).
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Genval (up to 50km)

Experience

  • PharmaClic
    Founder
    E-COMMERCE
    September 2009 - December 2014 (5 years and 4 months)
    Bruxelles, Belgium
    Creation and day-to-day management of an online pharmacy with a catalogue of 30,000 products delivered in 8 EU countries : global e-commerce strategy and development, brand creation and positionning, compliance with Belgian and EU regulations, business plan, financing, company set up, site specifications, call for tender, selection of technical solutions (editor, integrator), logistics, payment process, web design and ergonomy, SEO-SEA, e-Marketing, coordination of third-party suppliers, etc.
  • Medi-Market Group
    Digital and eCommerce Director
    HEALTH AND WELLNESS
    January 2015 - December 2017 (3 years)
    Bruxelles, Belgium
    Merged PharmaClic into Medi-Market's environment.
    Planned and developed roadmaps of all digital initiatives for the implementation of a proper and effective omnichannel strategy.
    Set-up, evaluated and improved eCommerce platforms to enhance trafic, conversion rates and shopping cart's value in order to optimize sales growth.
    Coordinated all sales and marketing digital plans and activities with internal teams.
    Supervised the logistics' team.
    Managed multiple 3rd party contractors (IT, creative, content).
    Monitored all aspects of the digital business unit's profitability (P&L responsibility).
  • Medi-Market Group
    Digital Consultant
    HEALTH AND WELLNESS
    January 2018 - June 2019 (1 year and 6 months)
    Bruxelles, Belgium
    Assisted management with the recruitment of a digital team and gradually handed over operational responsibility.
    Contributed to the migration of the digital ecosystem and processes into a new environment.
    Pivoted role to the provision of consultancy work on several digital topics, with special attention on PIM, supply chain and omnichannel matters.

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Education

  • Masters in Business Engineering (Business Engineer)
    Louvain School of Management
    1988
  • One year Program “Manager & Development”
    Solvay Brussels School
    2013

Skill set (10)

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