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Nicolas S.NS

Nicolas S.

Fractional COO & Operations Consultant

€850/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

Fractional COO and Operations Consultant, I help founders structure, scale, and professionalize their operations — without the cost of a full-time executive board.

My background:
— Co-founder of SWOOPIN (sustainable urban logistics): 0 → 100+ employees, 0 → 20 sites in Europe, 0 → 45,000 parcels processed per day in 12 months.
— Co-founder of IMA Restaurants: hospitality concept launched in 2024, currently being replicated internationally.
— 9 years of entrepreneurial experience in transport, mobility, hospitality, aviation, and events.

What I do specifically on assignments:
— Structure a company's operations (processes, KPIs, organization, key hires).
— Lead a growth phase or market launch (go-to-market, site openings, team scaling).
— Audit and optimize operational performance (costs, margins, supply chain, customer experience).
— Support a founder as a COO sparring partner for 2 to 4 days per month.

Sectors where I am most relevant: hospitality (restaurants, hotels, clubs), urban mobility & logistics, travel, retail, and service industries with high operational intensity.

Format: assignments 100% remote, hybrid, or in-person (Paris, Lyon, Alpine resorts, Europe). Available immediately.

First 30-min call is free to define the need.
  • English

    Fluent

  • French

    Native or bilingual

  • German

    Basic

Can work on-site
Paris (up to 50km), Lyon (up to 100km), Nice (up to 100km), Marseille (up to 100km), Strasbourg (up to 100km)

Experience

  • IMA Restaurants
    Co-Founder & CEO
    RESTAURANTS AND FOOD SERVICE
    October 2024 - Today (1 year and 10 months)
    IMA is a restaurant + nightclub concept born in Val d'Isère, where Levantine cuisine, immersive atmosphere, and musical programming converge into a single experience.

    Built from scratch: concept, interior design, supplier sourcing, menu, brand, team, operations. No template, no franchise.

    The concept is currently being replicated internationally (Europe and beyond).

    What I manage: global strategy, finance, operational scaling, executive recruitment, music & food partnerships.
    Operational Excellence Operational Management Budget Management Business Strategy Cross-functional Management
  • SWOOPIN
    Co-Founder & COO
    TRANSPORTATION
    May 2019 - December 2022 (3 years and 6 months)
    Paris, France
    Co-founder and COO of SWOOPIN, a tech operator for sustainable urban logistics and last-mile delivery in Europe.

    Scaled in 12 months:
    — 0 → 100+ employees (operations, sales, tech).
    — 0 → 20 operational sites in 4 countries.
    — 0 → 45,000 parcels processed per day.

    My scope:
    — End-to-end Operations Management: sites, fleet, supply chain, quality.
    — Structuring and recruiting ops & sales teams.
    — Managing performance indicators (cost per parcel, SLA, service rate).
    — Series A fundraising (data room, business plan, negotiation).
    Operations Management Lean Startup Operational Excellence Team Management Supply Chain Management
  • BigBlank
    Entrepreneur in Residence
    TRAVEL AND TOURISM
    September 2018 - March 2019 (6 months)
    Paris, France
    Bluewings is the first project of the startup studio BigBlank*.
    We created a private aviation solution that offers short and middle-haul flights. Thanks to groundbreaking technological & operational innovations, we are able to provide aircraft leasing as-a-service with on-demand crews.
    That way, your customer are always closer to their destinations.
    We offer an easy and convenient way to rent an aircraft an a pilot. We provide a seamless experience to travel to the most remote places and resorts. Our costs are as low as 6 time cheaper than private jets, and we can land in more than 3.000 airfields throughout Europe. where most of regular jets can’t land.


    *BigBlank is a startup studio with one goal: make the world smaller.

    We invest in travel related projects, from logistics and transportation to travel entertainment.

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Education

  • Master in Business administration
    ESDES
    2017

Skill set

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