Freelancer profile translated to English.
Back to original languageAbout Nicolas
Senior Product Designer // UXR, UX, UI & Interactive Designer
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With over 10 years in Parisian digital agencies and almost 10 years as a Freelancer, I have acquired solid experience in digital design, demonstrating recognized technical expertise and creative application. Bulgari, Hennessy, Disney, Blizzard, Sony are among the interactive and creative references I have had the opportunity to work with successfully. All these projects share a common goal: an optimal interactive experience that best meets the needs of the business and users.
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Adobe, Bayer, Biotherm, Blizzard, BMW, BNP, Bulgari, Cacharel, Caisse d'Epargne, Canal Plus, Cartoon Network, Disney, EA Games, EDF, Eurosport, Fauchon, FFF, Fiat, Française Des Jeux, France Télévisions, Gallimard, Guerlain, Heineken, Hermès, Jean Paul Gaultier, L’Oréal, Laboratoires Vichy, Lacoste, La Poste, Le Figaro, Le Tanneur, LVMH, MAAF, Martini, Marvel, Microsoft, Netflix, Neuflize OBC, Nikon, Nouvelles Frontières, Novartis, Opel, Orange, Orangina, Pernod Ricard, Philips, PMU, PSG, RATP, Renault, Salomon, SFR, Shiseido, Sony, Studio Canal, Subaru, Technicolor, The Kooples, Thierry Mugler, Tignes, Ubisoft, Universal, Wargaming, Warner Bros
French
Native or bilingual
English
Conversational
German
Conversational
Can work on-site
Paris (up to 50km), Paris (up to 100km), Grenoble (up to 100km), Lyon (up to 100km)
Experience
- EDF NucléaireLead Product Designer // UXR, UX, UI, IxDENERGY AND UTILITIESFebruary 2025 - Today (1 year and 6 months)Lyon, France[Confidential]Design of several dependent and interconnected applications (including one for mobile) intended, among other things, to ensure the safety of personnel in nuclear power plants (CNPE):
- Business workshops to understand needs, use cases, and constraints
- Primary research (user interviews in CNPE, surveys, immersions, etc.)
- Analysis of usage data
- Ideation workshops
- Creation of high-fidelity mockups based on EDF's Design System
- Advanced prototyping (focused on guerrilla user testing and valuable support for hand-off)
- Co-writing of user stories (BDD, Gherkin)
- Strong support during development handover and acceptance testing (quality) phases
- Continuous improvement
- Team mentoring
- Scrum agility
- Le Groupe La PosteLead Product Designer // UXR, UX, UI, IxDPUBLIC SECTOROctober 2022 - December 2024 (2 years and 2 months)Issy-les-Moulineaux, FranceComplete redesign of the mail and parcel tracking experience, focused on mobile first=> ~500M visitors in 2023, representing over 51% of laposte.fr traffic and +75% of mobile visits.
- Business objective: "How to engage the audience towards commercial and non-commercial journeys?"
- User objective: "Track the delivery of their mail/parcel in the clearest and most understandable way possible, while offering an enriched and personalized experience" => the "personalization" aspect being a driver to partially meet the business objective.
- Key concept: Make the user an "active" participant in their tracking.
The entire scope of Product Designer was deployed:- Primary and secondary research
- Close collaboration with the business (including sales)
- Workshop facilitation
- Advanced prototyping
- User testing conduction
- Creation of complex matrices to effectively contribute to the writing of business rules
- Co-writing of user stories
- Strong support during development handover and acceptance testing phases
- A/B tests, online surveys, verbatim analysis
- Continuous improvement
Other proactive missions included, one focused on e-commerce issues:=> In-depth analysis and redesign of La Poste's Marketplace:- Definition of key improvement areas to further engage a massive audience (especially from tracking) and increase average order value and conversion rate.
- Improvement of the product page to enhance understanding through prioritization and hierarchical arrangement of product information, ultimately increasing the add-to-cart rate.
- Redesign of the product list and filter management.
- Audit and recommendations to improve the checkout process (cross-cutting across various La Poste online journeys).
- Disneyland ParisProduct Designer & Design Ops // UX, UI, IxD, Art DirectionE-COMMERCEMay 2019 - September 2020 (1 year and 4 months)Marne-la-valée— Redesign of the DisneylandParis.com e-commerce booking site— Implementation of communication instances between Digital Design departments— Implementation of the DisneylandParis.com Design System (lead)— Structuring and centralization of the Digital Design unit— Art Direction— UI creation and prototyping& more
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Education
- Multimedia Designer and Developer Diploma (with honors)EFFICOM Paris2005
- DUT SRC (Multimedia Communication Services and Networks)Université de Haute Alsace2004