Nicolas R.

As an interim manager within the product communication team, my mission is to maintain and develop the tools used to produce promotional communication materials, such as paper catalogs, digital catalogs (PAF), and e-catalogs.

In this role, I supervise a team of 9 people responsible for managing the entire product lifecycle, from conception to maintenance, ensuring they meet business needs and align with the Mouvement Leclerc strategy.

My role includes managing the skills of this team, overseeing projects in Agile or Waterfall mode, and rigorously tracking deadlines, costs, and quality. I also ensure the application of architectural and security principles, while providing regular reporting to governance bodies.

Furthermore, I manage the budget for my product portfolio, ensuring optimal resource allocation and proposing actions to maximize productivity. I work closely with business units to anticipate necessary evolutions and guarantee continuous product improvement.

In October 2023, I was recalled by STIME to resume the role of Technical Project Manager within the Digital Conso Lab department.

Within the context of the SAFe (Scaled Agile Framework) methodology in place at STIME, my role as Project Manager goes far beyond simple technical management. It involves facilitating and streamlining communication within the various teams, acting as a convergence point between them. My primary objective is to remove roadblocks by ensuring harmonious communication and coordination among stakeholders. This approach fosters synergy between teams and guarantees project success.

My mission includes several aspects:

- Taking over the management of the marketplace deployed on the Intermarché.com website in close collaboration with business teams. My goal is to provide all necessary elements for decisions during Program Increment Planning.

- Operational management (RUN) of the marketplace, ensuring its proper technical functioning.

- Leading the development of a new mobile application for Netto. In response to the AGEC law, this initiative aims to digitalize the customer experience by dematerializing loyalty cards, receipts, vouchers, and the customer account balance.

- Overseeing the implementation of an application layer on top of a customer data repository solution, ensuring its robustness, maintainability, and scalability.

- Managing the service provider responsible for mobile application development.

- Actively participating in the testing phase and business support.

- Supporting the service provider in their requests and integration with the Group's IS.

I was approached for a mission within the Carrefour group as an Epic Owner, with the objective of enabling the sale of dropshipped products on the Carrefour.fr e-commerce site.

My mission included a series of essential responsibilities:

- Supporting Business Owners in developing the project's strategic vision, with a focus on business scoping.

- Designing comprehensive scenarios, considering the entire process, from customer needs to operational requirements, including warehouses, stores, transport, customer service, regulatory, and financial aspects.

- Contributing to the definition of target user journeys in close collaboration with Product, CX, and UX/UI teams.

- Close collaboration with experts from various digital roadmap trains to design functional and technical solutions.

- Managing compliance, security, and legal requirements.

- Defining the Minimum Viable Product (MVP) for the project.

- Establishing the MVP's key performance indicators (KPIs).

- Developing the MVP implementation plan.

- Organizing ceremonies and governance in partnership with stakeholders.

- Analyzing impacts on commercial activities, including promotion, merchandise management, commercial animation, warehouse logistics, transport, and stores.

- Implementing and managing a change management plan.

- Identifying and facilitating the resolution of risks and obstacles.