Freelancer profile translated to English.
Back to original languageAbout Nicolas
✈️ Optimization & Implementation of Corporate Travel Programs
Audit – OBT Implementation – Adoption & Optimization (Concur, Cytric, Goelett)
📍 Based in Barcelona | International remote interventions
International organizations — from growing SMEs to structured groups — often face:
- Heterogeneous travel processes
- Underutilized tools
- Lack of budget visibility
- Fragile user adoption
- Over-reliance on service providers
👉 I intervene to structure, implement, and optimize your travel program so it becomes a reliable and high-performing operational lever.
🎯 What I bring
✔ Audit and complete diagnosis of the travel program
✔ Structuring of processes & clarification of roles
✔ Technical implementation and configuration of OBTs (Concur, Cytric, Goelett)
✔ Coordination of internal teams / TMC / software vendors
✔ Management of multi-country deployment
✔ Change management support & adoption improvement
✔ Post go-live stabilization & continuous optimization
Objective:**Secure your flows, simplify your operations, and make your tools truly effective.**
🧠 My experience
Working within an international TMC, I focus on:
- Implementation and configuration of booking tools
- Management of EMEA regional projects
- Coordination of multi-country deployment teams
- Structuring travel programs for international organizations
I operate at the intersection of operational and strategic, with a deep understanding of the budgetary and organizational challenges related to corporate travel programs.
💼 Intervention formats
🔹 Flash audit (3–5 days)
🔹 OBT implementation / reconfiguration
🔹 Process & governance optimization
🔹 Short / medium-term strategic support
French | English | Spanish
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Remote only
Primarily works remotely
Experience
- Flight Centre Travel GroupConsultant / Manager – Tool Deployment and Process ImprovementTRAVEL AND TOURISMJuly 2025 - Today (11 months)Barcelone, SpainResponsible for the regional deployment of platforms for the EMEA region, I assist companies in implementing tools and functionalities to improve operational efficiency.I collaborate with Product, Engineering, and Operations teams, as well as local stakeholders, to ensure smooth and coordinated deployments.My role is to simplify processes, optimize platform implementation, and ensure operational readiness so that teams can save time and reduce errors.
- FCM TravelSenior Consultant in Booking Platform ImplementationTRAVEL AND TOURISMOctober 2021 - June 2025 (3 years and 8 months)Barcelone, SpainResponsible for implementing regional and global initiatives, I assist companies in the structured deployment of their tools.I coordinate internal stakeholders and client teams to ensure smooth go-lives, rapid adoption, and stable operational results after launch.My role is to simplify the transition to new tools, ensure their adoption by teams, and optimize processes to save time and reduce errors.
- FCM TravelConsultant / Manager – Adoption and Optimization of Booking ToolsTRAVEL AND TOURISMJuly 2020 - October 2021 (1 year and 3 months)Barcelone, SpainI assist companies in adopting their online booking tools through structured initiatives and change management.I work closely with client and internal teams to improve tool usage, optimize operational processes, and ensure the successful deployment of new solutions and practices.My goal is to simplify the user experience, save time, and reduce booking-related errors.
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Education
- Master's degree in International Business and ManagementISC Paris, Business School2014