Freelancer profile translated to English.

Description

I am implementing an AI agent capable of answering customer calls and emails (questions about the establishment, cost, availability, after-sales service, etc...)

Other opportunities tailored to your needs are possible.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Nt project
Customer Relations / Management
CIVIL ENGINEERING
October 2024 - Today (1 year and 8 months)
Bruxelles, Belgium
Answer customer calls
Make appointments
Manage complaints and redirect to the correct department
Respond to emails
Undertake and manage tasks assigned to the agent
Customer service customer relations internal management AI Agent secretariat
Nq Invest
Customer Relations / Customer Service
HOSPITALITY
October 2024 - January 2026 (1 year and 3 months)
Bruxelles, Belgium
I help hotels/restaurants save considerable time by relieving their after-sales service and managing customer requests or reservations.
Without complex tools or recruitment

Specifically:

I am implementing an AI agent capable of answering customer calls and emails (questions about the establishment, cost, availability, hours, etc...)
Other opportunities tailored to your needs are possible.

All while maintaining a human, personalized tone that is true to your brand!

Result: Less stress and fewer emails to manage.

And: you offer a better experience to your customers, while freeing up time to develop your business.