Freelancer profile translated to English.

Description

Hi, I'm Nicolas 👋

For 3 years, I've been helping e-commerce brands (mainly DTC, Shopify) leverage WhatsApp as a marketing channel – not just as a support messenger.

Specifically, WhatsApp offers:

- 98% open rate (vs. 20% for email)

- 45-60% click-through rate

- 5 to 10x higher ROI than email for retention flows

But you still need to know how to use it without getting your Meta account banned, without spamming, and without spending 3 months figuring out the API.

That's where I come in.

🎯 WHAT I DO FOR YOU

→ Complete WhatsApp Setup

Meta verification, dedicated number, approved templates, Shopify integration

→ Creation of automated flows that generate revenue

Abandoned cart, post-purchase, upsell, review collection, reactivation, AI support

→ Broadcast campaigns (WhatsApp newsletters)

Segmentation, copywriting, templates that pass Meta validation

→ Audit + optimization of existing accounts

Quality rating, conversion rate per flow, opt-in strategy

→ Training for your teams

To ensure your autonomy after my involvement

📅 Available for one-shot missions (setup, audit) or recurring (monthly management of your flows + campaigns).

Talk to you soon 👋

Nicolas

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Fincut
Expert WhatsApp Marketing
E-COMMERCE
January 2025 - Today (1 year and 5 months)
Implementation of the WhatsApp Marketing strategy for the brand (fashion/lifestyle e-commerce).

Missions:
- Complete WhatsApp setup + Shopify integration
- Creation of marketing & utility templates (approved by Meta on the first try)
- Deployment of 5 automated flows:
- Abandoned cart (recovery within 1h / 24h)
- Post-purchase (confirmation + cross-sell)
- Post-delivery upsell
- Automated review collection
- Reactivation of inactive customers (90 days)
- Monthly broadcast campaigns: segmentation, copywriting, A/B testing
- Implementation of an AI agent for level 1 customer support

Results:
→ +18% of recurring revenue generated via WhatsApp
→ Average open rate: 96%
→ 8x ROI on automated flows vs. email
Shopify whatsapp E-commerce WhatsApp Business WhatsApp Business API
ARNTREAL
WhatsApp Marketing & Retention Consultant
E-COMMERCE
January 2025 - Today (1 year and 5 months)
Strategic support on the WhatsApp channel to structure customer retention and boost recurring revenue.

Missions:
- Complete WhatsApp setup + Shopify integration
- Redesign of the automated flows structure
- Creation of welcome sequences + nurturing for new opt-ins
- Launch of weekly broadcast campaigns (product drops, exclusive offers)
- Continuous optimization of Meta's quality rating (moving from Medium → High)
- Training of the internal team for autonomy on campaigns

Results:
→ +25% repurchase rate over 90 days
→ +12% monthly revenue attributable to the WhatsApp channel
→ WhatsApp opt-in base x3 in 4 months
WhatsApp Business API whatsapp WhatsApp Business Shopify