Freelancer profile translated to English.

Description

From account manager to media strategy and operations director, I have built my expertise around customer relations, in-depth knowledge of the media ecosystem, media budget management, and team structuring.

Between Bordeaux and Paris, I support agencies, ad tech players, and advertisers, with a common goal: to increase efficiency in media and customer relations.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Mozoo - Olyn Group
DIRECTOR OF MEDIA STRATEGY & PLANNING
January 2024 - January 2025 (1 year)
Paris, France
Strategic management of client portfolios representing +€5M in annual media budget, optimizing investments and media choices (video, display, DOOH, social publishing). Management of a team of 8 people, with almost zero turnover, ensuring high performance and strong client satisfaction. Supervision of +250 campaigns per year, focused on growth and brand awareness across various sectors. Launched the media strategy around attention, establishing key partnerships to improve campaign performance.
Media Planning Performance Management Team Management
Mozoo
DIRECTOR OF OPERATIONS
January 2023 - January 2024 (1 year)
Paris, France
Development of key strategic partnerships: StampTV, Greenbids, Equativ, Celtra, Prisma Media, CMI, Condé Nast. Launched the video offering: +50% of the agency's media revenue since 2022. Management of profitability and margin preservation. Optimization of internal processes using management tools like Monday, Notion, Trello.
Mozoo
DIRECTOR OF CSM PROJECTS
January 2019 - January 2022 (3 years)
Paris, France
Structuring client needs and coordinating CSM teams (4 collaborators). 10% annual revenue growth through strategic evolution of offerings and client monitoring. Identification of upsell and cross-sell opportunities that contributed to revenue growth and maintained an NRR (Net Revenue Retention) > 110%. Implementation of client rituals (kick-off, reviews and reporting, post-mortems) to improve client NPS.