Freelancer profile translated to English.
Back to original languageAbout Nicolas
Accompanying performance, securing people.
With 20 years of experience in demanding industrial and digital environments (Automotive, IT Services), I focus on two strategic levers for your company:
- Quality & Audit Expertise: Specialist in IATF 16949, ISO 9001, and VDA 6.3. I help manufacturers (Tier 1 & 2) succeed in their certification audits, improve their Quality indicators, and manage their suppliers.
- Organizational Performance (LSE Method): I assist leaders in freeing up 20% of their management time. My approach combines industrial rigor with workplace well-being to reduce absenteeism and stabilize your teams.
My typical interventions:
- Diagnostic audit and compliance (ISO/IATF).
- Transition management (Quality Manager / Business Manager).
- Training engineering and excellence programs (Social and Solidarity Economy / Home Care Sector).
Available immediately for missions of 3 to 4 days per week.
French
Native or bilingual
Can work on-site
Paris (up to 50km), Compiègne (up to 50km), Lyon (up to 50km), Angers (up to 50km), La Rochelle (up to 50km)
Experience
- LSEFounder & Organizational Performance Expert – LSEDecember 2024 - Today (1 year and 7 months)Paris, FranceThrough my LSE firm, I assist General Management and HR departments in transforming human challenges (absenteeism, turnover, disengagement) into measurable profitability drivers. My approach blends the rigor of industrial standards with the agility of modern structures.1. Standards & Operational Excellence ExpertiseI apply the precision of IATF 16949, ISO 9001/9100, and VDA 6.3 standards to human capital management. My role is to standardize the reliability of your teams with the same rigor as a Tier 1 production line.- Assessment of organizational risks based on industrial quality criteria.- Creation of operational management procedures to eliminate friction and organizational fatigue.- Analysis of the human value chain to ensure defect-free delivery (managing critical turnover).2. Intervention Areas & Business Impact- Profitability Optimization (220% ROI observed). Diagnosis and deployment of stabilization programs. I transform your social cost centers into productive assets.- Structure & Productivity Audit. Identification of organizational bottlenecks. Average gain: +20% operational capacity for your teams.- CSR & CSRD Strategy. Aligning workplace well-being (QWL/RPS) with sustainable performance objectives. The social pillar becomes your commercial shield.- Training & Integration Engineering. Securing pathways for training organizations and the social sector (Success Guarantee, Rating: 5/5).Key Skills:Quality Audit (IATF, ISO, VDA) | RPS & QWL Prevention | Operational Excellence | CSRD/CSR Strategy | Performance Management (KPI)
- Colever / Takima / DijiBusiness Manager & CSR CoordinatorJuly 2019 - October 2024 (5 years and 3 months)Île-de-France, FranceFor over 5 years, I led the development of activities for digital transformation consulting firms. I combined commercial growth with structuring internal processes and implementing a certified CSR strategy.Business Development & Strategy:- Key Account Management: Prospecting, opening new accounts, and retaining strategic clients.- Sales Engineering: Qualifying complex needs and developing tailored support solutions (fixed-price, technical assistance).- Marketing & Offers: Co-creation of new service offerings and managing the company's external visibility plan.Process Optimization & HR:- Recruitment Management: Selecting and evaluating consultants in line with clients' technological needs.- Operational Structuring: Implementing commercial workflows (CRM, pipeline) and consultant career/onboarding tracking processes.- Continuous Improvement: Creating customer satisfaction and sales team performance indicators.CSR Expertise (Corporate Social Responsibility):- Certification: Initiating and deploying the overall CSR approach leading to certification.- Governance: Developing policies for carbon footprint reduction and promoting quality of work life (QWL).Key Results:- Significant revenue growth through structured prospecting methods.- Successful CSR certification audit, strengthening the company's competitive advantage in bids.- Increased consultant retention through improved tracking and onboarding processes.
- Technology et Strategy / Plastic Omnium,Supplier Quality Consultant & VDA AuditorDecember 2016 - June 2019 (2 years and 6 months)• I am the quality referent for the Levallois agency and the France region, ensuring consistency and compliance with established standards.• I participate in various internal missions within the T&S team, contributing to organizational improvement and management development.• I actively support 20 employees at the client site, providing tailored training, effectively communicating client expectations, and organizing team-building events to strengthen our collaboration and efficiency.• I collaborate closely with the European group quality manager to develop dedicated quality training materials, ensuring uniformity of practices within the organization.Additionally, I am involved in:• Sourcing and participating in the recruitment of resources to meet specific client needs.• Organizing responses to tenders for my clients' needs, in collaboration with my business manager and internal teams, ensuring adapted and competitive proposals.• Responding to a tender for the outsourcing of part of our client's activities, demonstrating our ability to offer innovative and value-added solutions.
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Education
- Consultative Selling & Business Development CertificationL.A Group - Sales Expertise & Negotiation2021Vente Consultative : Maîtrise des techniques d'écoute active et détection des enjeux stratégiques clients pour proposer des solutions sur-mesure. Négociation Complexe : Utilisation des leviers d'influence et techniques de persuasion pour maîtriser les situations de négociation à haut niveau. Gestion de Comptes Stratégiques : Analyse des axes de développement, évaluation de la performance commerciale et mobilisation des équipes. Marketing Stratégique : Intégration de la vision marketing et de la veille concurrentielle dans l'approche commerciale.
- Quality Management & Management Systems (QMS / EMS)ASFO GRIVO Cergy2002Maîtrise Normative : Étude approfondie des normes ISO 9001 (Qualité) et ISO 14001 (Environnement). Ingénierie des Systèmes : Conception, mise en place et pilotage de Systèmes de Management de la Qualité (SMQ) et de l'Environnement (SME). Audit & Conformité : Méthodologie d'audit interne et de préparation aux certifications de tierce partie. Approche Processus : Analyse des risques, indicateurs de performance et dynamique d'amélioration continue.
Certifications
- Process Audit_Certified VDA 6.3 edition 3Euro-Symbiose2018