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Nicolas MerleNM

Nicolas Merle

Project Manager / Technical Product Owner

€550/day
Lille, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

Technical Project Manager/PO with strong user involvement, I support companies in their digital projects, mainly in the retail and telecommunications sectors.

I can assist you with all or part of your digital project (web or mobile), from design to launch: API implementation, CIAM and IAM management, e-commerce site optimization.

I draw on extensive experience as a Product/Project Manager in large groups and SMEs in the retail, software publishing, and telecommunications sectors in roles such as Business Analyst, PO for internal and external clients.
I will bridge the gap between your internal and external teams, and between technical and marketing.

I have additional knowledge in SCRUM, change management, JIRA, Postman, Google Big Query, SQL.

PROJECT/PRODUCT MANAGEMENT - Web – Retail – Digital Product
- Gathering client/user needs
- Writing specifications/functional specifications
- Defining and monitoring schedules/roadmaps
- Interface between the client and internal or external creative/design teams
- Writing and facilitating the Backlog and SCRUM rituals
- Coordinating and monitoring development/production
- Working on user interfaces
- Quality testing, verification, acceptance
- Solution deployment
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • KIABI
    Proxy PO
    E-COMMERCE
    September 2024 - Today (1 year and 9 months)
    Lille, France
    As a member of the Checkout Team, I am responsible for the SCRUM organization of the team. Along with the team, I also build the product backlog and the sprint backlog.

    We deploy numerous improvements, including:

    • A new partner to better manage payment orchestration. During this project, we reorganized the payment workflow between the back-end and front-end to secure the transactions.

    • Participation in the deployment of the marketplace feature in all KIABI countries.
    Agile Scrum Scrum Master Project Management OKR Agile at Scale
  • La Redoute
    Information Technology Project Manager
    E-COMMERCE
    June 2022 - June 2024 (2 years and 1 month)
    59100 Roubaix, France
    In charge of the Checkout and the Customer space in the website, I manage the evolution and fix requested by the business team.
    The main team's achievements are:
    • deployment of a new PSP (STRIPE) for all the countries managed in La Redoute (FR, IT, ES, CH, etc.)
    • Upgrade and harmonize the opt-in management for all the countries.

    The framework used is KANBAN as the Company is not ready yet to use SCRUM one.

    As the team is made up of developers in France, a team in Malta and we worked with teams in Portugal, all the communication are in english.
    Project Management Kanban English Scrumban OKR
  • Leroy Merlin
    Product Owner for LMFR
    October 2019 - October 2021 (2 years)
    Lille, France
    Product Owner for CIAM and Back For Front tools to access personal data. During my mission, I set up different products:
    ● Creation of a stand-alone customer login module for Leroy Merlin partners: any application can integrate the group's standard authentication in a few days. LEROY MERLIN validates the authentication after customer consent
    ● Framing a new customer data management tool integrate to the existing website. As a result, we have upgraded the authentication on leroymerlin.fr to also authenticate employees and give them access to dedicated pages and features.
    ● Internationalization of the modules of the French website in order to integrate them into the website of the different countries of the Leroy Merlin marketplace. To realize these projects, my actions were:
    • Technological watch
    • Meetings with final users and framing with the business teams (UJM writing and
    • Backlog writing and backlog items preparation
    • Acceptance of the delivered items and follow-up of the production launch.
    • Harmonization of gestures with the first country (LM Italy)
    • validation and testing of the modules An adaptation of the SCRUM framework were used:
    ● Framing the need with the business
    ● Writing the backlog
    ● Analysis and prioritization of the backlog with the dev team
    ● Launching the sprints: sprint planning, sprint daily, sprint review and a sprint retrospective with the dev team.

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Education

  • Materials Engineer, Polymers
    ECPM European School of Chemistry, Polymers and Materials of Strasbourg
    2004
    Ingénieur matériaux, Polyméres
  • Materials Engineer, Polymers
    National School of Chemistry and Physics of Bordeaux
    2004
    Ingénieur matériaux, Polymères

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