Freelancer profile translated to English.

Description

My name is Nicolas Martin, holder of a BTS (Advanced Technician Certificate) in SME Management and with versatile experience in project management, digital communication, and process optimization (Osmoz’ Aventure, Airbnb Mexico, cultural association, marketing agency in India).

I am trilingual (FR/EN/ES) and accustomed to international environments.

I support SMEs and VSEs in their operational and strategic challenges, combining financial rigor, automation, and organizational skills.

Here are three package ideas I can offer:

Project & Event Launch

Detailed project plan + on-site coordination, team management, post-event follow-up.

Process Optimization & Automation

Operational audit, implementation of automation, configuration, and team training.

Performance Monitoring & Financial Organization

Excel/Google Sheets dashboard, onboarding assistance, and post-mission support.

Languages

Spanish
Native or bilingual
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Chambéry (up to 50km)

Osmoz' aventure
Management Assistant - Osmoz' Aventure
September 2023 - Today (2 years and 9 months)
Le Bourget-du-Lac, France

- Supported the manager in identifying and resolving operational issues, while developing new strategic projects.
- Presented the company to partners, tourist offices, and clients, strengthening its image and local collaborations.
- Designed and managed the website, graphic charter, and social media, with regular creation of engaging content.
- Implemented a reservation centralization system, simplifying the tracking of rentals and activities.
- Trained teams on new tools and processes to ensure quality customer service.
- Full administrative management: invoices, quotes, payments, and financial follow-up.
- Analyzed performance indicators and key figures to guide strategic decisions.
- Developed and implemented an online payment system to improve customer experience and optimize transactions.
Les Chapeaux Pointus
President
September 2023 - Today (2 years and 9 months)
73000 Chambéry, France
Managed the association and events in which the association participated. Project manager for an artistic convention.
Airbnb
Project Management Assistant - Tourist Accommodations in Mazunte, Mexico
December 2019 - August 2020 (8 months)
Mazunte, OAX, Mexico

- Participated in the design and construction of tourist accommodations in harmony with the local environment and visitor expectations.
- Managed accounts on rental platforms (Airbnb, Booking, etc.), including creating listings, managing booking calendars, and handling customer inquiries.
- Recruited and coordinated a local team to provide high-quality services, including a private chef and a cleaning technician.
- Contributed to developing strategies to attract tourists to this popular region of Mexico, highlighting the authenticity and charm of the locations.