About Nicolas
French
Native or bilingual
English
Conversational
Experience
- GeneraliSenior Data & AI ConsultantBANKING AND INSURANCEFebruary 2024 - February 2025 (1 year)Saint-Denis, FranceContext: The IT department wanted to drastically reduce the volume of tickets.Design of a hybrid ML/LLM solution to automatically group tickets by similarity based on textual data.PoC validated and deemed effective by the IT department.Industrialization in the form of a microservice exposed via API, integrated into existing processes.Result: Significant improvement in ticket management and reduction of operational load for support teams.
- Société GénéraleSenior Data ConsultantBANKING AND INSURANCEOctober 2023 - January 2024 (3 months)Courbevoie, FranceImplementation of a training quality monitoring solution for the HR department and training organizations.Feasibility study initially planned as temporary, became a permanent solution.Automated collection of Cornerstone data via API.Data processing and analysis in R.Reporting via automated reports and Power BI dashboards.Result: training organizations receive reports each month while internal teams can consult the Power BI dashboard.
- Clariane SESenior Data ConsultantMEDICALFebruary 2022 - March 2024 (2 years)Paris, FranceSupport in the implementation of a data platform for a client in the medical sector.-> Data collection with Azure Data Factory-> Storage on Azure Data Lake Storage-> Exposure with Azure Synapse Analytics-> Use of Azure Functions in specific situationsIn two years:Sourcing, normalization, and storage on the data lake of data from:-> GRDF (gas consumption of several hundred establishments) (API)-> Temperature/humidity sensors from several hundred establishments (API)-> Sourcing of customer satisfaction data (Medallia)-> Sourcing of HR data (Talentsoft)-> Medical data from several hundred establishments-> Sourcing of real estate management data (Yardi)-> Sourcing of weather data (OpenWeather)Creation of Power BI dashboards:-> Monitoring of care quality.-> Monitoring of customer satisfaction-> Training of teams (group and country)-> Administration of Azure subscriptionsShort mission in the banking sector:-> Implementation of a data retrieval flow related to internal training from an LMS tool to monitor training quality using customer satisfaction questionnaires.
Recommendations
Be the first to recommend Nicolas
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master's DegreeNanterre Paris2012
- MBA Chief Data OfficerESG2018Data science
Certifications
- R Developer Level 2ThinkR2021
- Artificial Intelligence DeveloperLe Wagon2021