About Nicolas
French
Native or bilingual
English
Conversational
Experience
- GMA ConsultingReferent Application Support Technician & TrainerJanuary 2024 - Today (2 years and 6 months)Bollène, FranceHandling complex incidents in the hotline (SQL database analysis, network and firewall troubleshooting). Independent national travel to train users and install software solutions. Emergency on-site interventions to resolve critical technical blockages and ensure business continuity for the client.
- Erival IngénierieProgrammer AnalystJanuary 2017 - January 2022 (5 years)Guilherand-Granges, FranceApplication development for debt collection agencies. Handling simple or complex incidents in the hotline. Remote user training.
- DevlyxProgrammer AnalystJanuary 2012 - January 2017 (5 years)Aubenas, FranceApplication development for tobacco shops and newsstands. Writing software documentation and features.
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Education
- BTS IRISLycée Astier2010BTS IRIS
- Bac STI Electrical EngineeringLycée Les Catalins2008Bac STI Génie Électrique